Description Providence Health Plan caregivers are not simply valued - they're invaluable. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Providence Health Plan is calling a Major Accounts Service Representative who will: Support the Account Managers commercial and ASO (Administrative Services Only) account service activities by providing project coordination and by representing Providence Health Plans (PHP) to the Plans largest and most complex clients Be responsible for developing and executing implementation plans, resolving complex issues, and representing the Health Plan at employee meetings, benefit and wellness fairs Work closely with consultants, third party vendors and other departments via telephone and in person with special expertise in the service of ASO accounts Travel for site visits and events as defined by manager and departmental needs Providence Health Plan welcomes 100% remote work for applicants to apply who reside in the following areas: Washington Oregon Please note the following important detail regarding this role: This position is affiliated with Providence Health Plan and will be tied to a location and compensation range in Portland, Oregon Required qualifications for this position include: Bachelor's Degree -OR- a combination of equivalent education and experience 3+ years of experience working in insurance or TPA industry or in plan administration for a self-funded employer Experience preparing and delivering presentations to audiences of any size Experience communicating with customers in person, by phone and in writing Experience working in a detail-oriented position with demonstrated ability to independently analyze data and situations and problem solve Driving may be necessary as part of this role. Caregivers are required to comply with all state laws and requirements for driving. Caregivers will be expected to provide proof of driver license and auto insurance upon request. See policy for additional information Preferred qualifications for this position include: 5+ years of experience working in insurance or TPA industry or in plan administration for a self-funded employer ASO experience Strong Excel Skills Why Join Providence Health Plan? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Check out our benefits page for more information about our Benefits and Rewards.<