JOIN US IN ENABLING TRADE THROUGH CANADA'S LARGEST PORT.

The Vancouver Fraser Port Authority is an arm’s-length federal agency responsible for the shared stewardship of the lands and waters that make up the Port of Vancouver, Canada’s largest port. Our mandate, as outlined in the Canada Marine Act, is to enable Canada’s trade objectives on behalf of all Canadians, ensuring the safe movement of goods through the Port of Vancouver while protecting the environment and considering local communities.

As an organization with a significant impact on communities and businesses across Canada, the Vancouver Fraser Port Authority is dedicated to diversity, inclusion, and sustainability. We strive to create a workplace that mirrors the richness of our community, empowering all employees to achieve their full potential.

The Operations Coordinator is responsible for maintaining situational awareness and coordinating daily port operations activities. This position is the first point of contact for customers and stakeholders regarding the entire range of marine and security issues and is responsible for taking action, redirecting or escalating the response as appropriate. In addition, the Operations Coordinator coordinates incident response and dispatches VFPA land and water resources as required.

What youdo:

• Coordinatesport operations promoting safety and efficiency in accordance with portpractices and procedures, gathers and interprets operational intelligence froma variety of sources and takes action accordingly.

• Evaluatesand responds to operational requirements directly or with guidance from theMarine Operations Specialist, Manager Marine Operations – Deputy/AssistantHarbour Master, Duty Harbour Master or representative.

• Monitorsmarine and land traffic movements anticipating potential operational issues andtaking preventive action.

• Coordinatesprovision of services to customers and ship agents including anchorageassignments and other vessel requests.

• Reviewsand processes service requests issuing permits and authorizations in accordancewith VFPA procedures.

• Monitorsand coordinates land traffic conditions and takes appropriate action to resolvecongestion issues.

• Workswith a variety of technical CCTV and other monitoring systems typical in anOperations Centre environment.

• Developsand maintains effective relationships with stakeholders, customers and variousregulatory agencies.

• Managesand controls effective communications during normal or emergencyoperations.

• Dispatchesport resources as required including harbour patrol, road patrol, maintenanceor contracted resources.

• Acore component of the position is to provide functional guidance to VFPA landand water resources; acts as a channel through which work is directed.

• Managesa variety of phone calls from customers, stakeholders as well as the public.

• Monitorsand reports on Port activities, developing situations and incidents within thePort environment, using all available resources including technology andsystems.

What you bring:

• Completionof a two year full time diploma in operations and logistics, transportation andlogistics or another acceptable discipline from a recognized post-secondaryinstitution and a minimum of three years related marine experience.

• Excellentknowledge of the port system and stakeholders and experience in emergency anddispatch is an asset.

• Musthave excellent computer skills and proficiency in MS Office Suite. Must be ableto work under pressure.

• Demonstratethe ability to use good judgment, make decisions, show initiative and takeresponsibility for situations when required.

• Exhibitthe ability to work effectively in teams demonstrating excellent communicationand interpersonal skills with internal and external contacts.

• Acustomer service, results orientated approach is required.

What we offer:

• Market-competitivebase salaries and variable incentive plan

• Learning,development, and advancement opportunities

• Onsitegym with towel service in a national landmark in the heart of Vancouver’swaterfront

• Friendly,unique, and respectful workplace

Location: Vancouver, Canada

Job type: Bargaining Unit/Casual

Working environment: Shift work entailing continuous coverage in normal office conditions. The three most senior incumbents will operate under the fixed schedule and the other two incumbents will operate under the flex schedule.

This is Canadian-basedemployment and it is expected that all employees maintain legal entitlement towork in Canada. Applicants selected to move forward in the hiring process may be subject to background checks, including but not limited to criminal record, credit, and/or reference checks.

At the Vancouver Fraser Port Authority, we are dedicated toemployment equity and a workplace reflective of the diversity of our portcommunity. We welcome applications from all qualified candidates includingwomen, persons with disabilities, Indigenous peoples, and members of visibleminorities. Reasonable accommodation can be provided in the selection processand while working with the port authority. If you require support applying toour openings, please contact us at careers@portvancouver.com .

We recognize and acknowledge that we are located on the traditionalterritories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ(Tsleil-Waututh) Nations. To learn more about our indigenous relations andcommitment to reconciliation, please visit our website (https://www.portvancouver.com/community/indigenous-relations/) .