Essential Duties and Responsibilities:

• Engage daily with clients and serve as the main point of contact in all matters related to client concerns and needs

• Maintain accurate client records, keeping track of any contract updates and renewals

• Work with sales and other internal teams to ensure KPIs are being met

• Develop a thorough understanding of our product range and service offerings to better upsell and cross-sell to clients

• Provide world class customer service as point person for new and existing clients

• Follow up on customer quotes

• Develop business relationships within client accounts through regular meetings, phone calls, zoom calls and networking events

• Account development, including sales lead generation and cold calling to prospective clients

• Maintain a deep understanding of the client’s strategic initiatives and proactively work with them on framing business objectives.

• Maintain awareness of industry best practices, business, and technology trends to develop a strong business aptitude for a consultative approach with clients.

Experience with:

• 5+ years professional experience in a sales or account management role

• Ability to multitask and juggle several responsibilities simultaneously.

• Strong written and verbal communication skills

• Ability to manage a small team

• Excellent organizational skills and attention to detail

• Excellent communication, presentation, and negotiation skills

• Proficiency with CRM and ERP software, i.e. HubSpot and Epicor

Key Qualifications:

• Excellent verbal and written communication skills to communicate product ideas to clients

• High levels of social perceptiveness and client experience

• Business development and professional selling experience in the B2B

• Successful experience with new account development

• Advanced motivational and negotiation skills

• Ability to build, strengthen and grow client relationships to achieve long-term partnerships.

• Strong organizational skills and attention to detail

• Strong customer service and interpersonal skills for dealing with different types of customers and clients.

• Superior problem-solving skills to help resolve customer complaints or needs

• Time management and multitasking skills in order to handle multiple tasks and clients at once.

  About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.