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Arvato Bertelsmann Shipping Lead in Valencia, California

Responsible for executing and primarily overseeing daily shipping functions that include processing daily orders through various shipping systems, processing shipping requests, courier/LTL shipments and USPS metered mail. Support Account Management in researching and resolving customer shipment issues. Candidate is also responsible for the daily hand-off of all processed packages to carriers and generating end of day reports.

YOUR TASKS

  • Oversee daily order processing through designated shipping/mailing systems and assembly lines

  • Coordinate changes in shipping methods as instructed by Management

  • Schedule pick-ups with various carrier/courier services

  • Review, investigate and/or resolve issues with carriers regarding shipments

  • Interaction with carriers/couriers regarding shipment status’s and continuous communication with Management

  • Monitor shipping area, stations and verify all packages are processed accordingly

  • Delegate and instruct shipping personnel while maintaining a high level of service and productivity

  • Participate and contribute in process improvements and adhere to the Quality Management System

  • Any additional tasks that may be assigned to ensure an efficient, safe, clean and goal oriented work environment

  • Prepare and verify outgoing presorted mail using internal systems and USPS portal

  • Other duties as assigned

YOUR PROFILE

  • Effective communication/comprehension skills – verbal and written form

  • Math skills – Ability to add, subtract, multiply and divide accurately

  • Familiar with commonly used practices, concepts and procedures within field

  • Ability to present information and respond to questions from management and other departments in a timely and accurate manner

  • Ability to define problems, collect data, establish facts, draw valid conclusions and execute solutions

  • Proficient in Microsoft Office (Outlook, Word and Excel) specifically with use on spreadsheets and reporting tools

  • Ability to work independently and oversee production with minimal supervision

  • Attention to detail and perform multi-tasks successfully

  • A certain degree of creativity and innovation is required

  • High school diploma or GED required

  • Previous experience with leading or supervising a team with a minimum of 3 people

  • 2 year minimum of work experience in fulfillment/warehouse environment

  • Ability to operate lift trucks and pallet jacks

  • Ability to lift up to 15 lbs. frequently and up to 70 lbs. occasionally

  • Must be able to perform assigned work in a standing posture for extended periods

WE OFFER

  • Medical, Dental, Vision, Life Insurance, and Disability Pay.

  • 401(k) with company matching up to 6%.

  • Paid Time Off, including paid holidays.

  • Flexible Spending Accounts.

  • Voluntary benefits such as legal and financial assistance, pet insurance, and more.

  • Employee Assistance Program.

  • Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.

  • Commuter benefits.

  • Employee engagement activities.

  • $20.25 - $24.25 per hour

EOE Protected Veterans/Disability

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