::: {#win0divHRSSCHPSTDSCrow$2} ::: {#win0divHRSSCHWRKDESCR100$2} Responsibilities

::: {#win0divHRSSCHWRKDESCR100grp$2} ::: {#win0divHRSSCHPSTDSCDESCRLONG$2} [Typical Allocation of Duties [Student/customer service - 40% Assist students, prospective students, parents, alumni, and others. Provide information and assistance and resolve problems.

Receive, process, maintain, and update records, applications, and/or payments - 40% Receive, record, process, review, and/or audit a variety of records, forms, applications, payments, and/or reports. Update databases, customer accounts, etc.

Prepare reports - 10% Prepare a variety of regular and special reports related to assigned student service function.

Coordinate special projects - 5% Coordinate and oversee special projects, functions, and services as assigned.

Maintain compliance - 5% Ensure compliance with FERPA and other state, federal, and university regulations.

[Supervisor Expectations [The position will assist the Associate Provost for Graduate Studies and Research in:]{#HRSSCHPSTDSCDESCRLONG$2}]{#HRSSCHPSTDSCDESCRLONG$2}]{#HRSSCHPSTDSCDESCRLONG$2}]{#HRSSCHPSTDSCDESCRLONG$2}

targeted graduate program recruitment efforts such as website design, managing digital Viewbooks of graduate programs, content development for communication campaigns, coordinating school visits and information sessions for interested undergraduate students, research available lists of names for purchase for targeted recruitment, host workshops for graduate faculty to support recruitment into programs, fielding prospective applicant calls regarding the best program fit, and possible travel to graduate recruitment events; and

[strategic graduate program retention efforts such as following up with students who have stopped out, identifying ways to assist growing low enrolled programs, and evaluating retention data for programmatic support; and]{#HRSSCHPSTDSC_DESCRLONG$2} ::: ::: ::: :::