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Department Summary

This position is primarily responsible for handling student and inter-departmental deposits while providing a positive experience. The position is responsible for the daily accurate close outs tills which includes Banner sessions, settling of Touchnet (TNPROD), Paypath, and MarketPlace credit card batches. This also includes preparing the daily journal entries for each cashier session, as well as managing and maintaining all receipts. This position scans all receipts to a shared drive and emails receipts to designated individuals. This position is responsible for processing credit card refunds and completing the journals to book all direct deposit refunds. This position serves as the primary point of contact for deposit inquiries. This position requires time beyond the normal operating hours of the university during peak times. Other duties as assigned.

Typical Allocation of Duties:

Cash management - 50% Coordinates cash management activities in support of accounts receivable function for the overall university.

Customer service - 20% Provide information and assistance to customers on matters related to customer accounts, charges, refunds, and other related matters.

Train and assist - 10% Train and assist less-experienced personnel with more complex cashiering and customer service issues.

Balance funds - 10% Balance funds collected via cash, check, or credit/debit card payments. Prepare related reports.

Administrative support - 10% Provide administrative and clerical support for assigned operations.

Supervisor Expectations:

Receipt student payments, departmental deposits, and wires; Receipt RCRD and FLEX for 1Card Services.

Scan and email receipts to designated individuals.

Greet and assist with student inquiries via telephone and in person.

Remove student holds.

Settle TNPROD and Paypath.

Track Touchnet Fees monthly and submit to the CAO.

Verify student worker receipts and deposit.

Balance and close out daily activity; prepare spreadsheet and JV.

Prepare cash deposit slips and transportto the bank and scan checks to bank.

Settle MarketPlace credit card batches, close associated Banner sessions, and prepare JV for each.

Check FreedomPay and PayConex for credit card payments to be deposited.

Submit direct deposit file JV for booking.

Process credit card refunds for Paypath and StarRez.

Prepare over $10,000 payments report for Bursar.

Assist with departmental petty cash audits.

Box up the previous year's receipts and paperwork.

Update emails for departments making deposits.

Process scholarship checks.

Train student workers on cashiering duties.

Prepare check requests as applicable (Theatre/PSST/VSO).

Develop and maintain procedures and required professional development.

Process SHIP PO.

Monitor Xerox tracking.

Monitor PO's.

Maintain 6-month calendar.

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