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Wallester Client Relationship Manager in Valbonne, France

Responsibilities:

  • Configure business cases and confirm integration flow

  • Collect and prepare KYC/AML documents for Compliance review

  • Negotiate contracts and close agreements

  • Ensure the timely and successful delivery of our solutions according to customer needs

  • Build and maintain strong, long-lasting business partners relationships

  • Serve as the lead point of contact for all client account management matters

  • Prepare weekly/monthly/quarterly reports for internal stakeholders

  • Continuously build your client portfolio

  • Reach out to existing clients on a monthly/quarterly basis, for retention and potential upsell purposes

  • Proactively expand business with existing clients and/or identify areas of improvement

  • Assist with challenging client requests or issue delegations/escalations as needed

  • Collaborating with internal departments to facilitate client need fulfilment

  • Operate independently on a day-to-day basis

Requirements:

  • BS degree in business administration or related field

  • Successful previous experience in client account or relationship management

  • High emotional intelligence

  • Independent thinking and self-starting

  • Very good communication skills

  • Ability to communicate at all company levels (from technical personnel to management)

  • Formal presentation and negotiation skills

  • Great organizational skills

  • Strong decision-making skills

  • Fluency in English, Italian (mandatory - both written and spoken), knowledge of other languages is plus

  • Superior analytical skills

Benefits:

  • Competitive salary

  • Career opportunities

  • Supportive and caring Leadership

  • A modern office in the center of Valbonne

  • A chance to work as part of a highly motivated and talented team

  • Referral program

  • Team building and Company Events

  • Free parking

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