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Automation Anywhere, Inc. Credit and Collections Representative in Vadodara, India

About Us

Automation Anywhere is the leader in intelligent automation solutions that put AI to work across every aspect of an organization. The company’s Automation Success Platform is infused with generative AI and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. With more than 5,000 customers worldwide, Automation Anywhere enables organizations to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. The company is guided by its vision to fuel the future of work by unleashing human potential through intelligent automation. Learn more at  http://www.automationanywhere.com .

Job Overview:

We are seeking an experienced collector to join our company. In this role, you will be responsible for collecting outstanding debts owed to the company while displaying strong customer service skills. You should be able to understand and translate large amounts of numbers and financial information, negotiate tactfully, and persistently contact our customers to collect the value owed, meet internal collections KPI’s, and minimize DSO. This role will be based in Baroda, India, and will report to the Manager of global credit and collections.

Responsibilities:

  • Drive business to business collections.

  • Maintain records and reports for payments received and open invoices.

  • Verify invoicing discrepancies by obtaining and investigating information from customers, sales, and finance teams.

  • Rectify and resolve discrepancies post invoicing.

  • Maintain DSO, Customer Aging and other performance matrix and reports

  • Follow up with customers through calls and emails

  • Understand the AR portfolio.

  • Experience in reviewing purchase orders and contracts.

  • Knowledge of OTC process.

  • Basic knowledge of the cash application process and tax.

Desired Qualifications:

  • Bachelor’s degree in any field.

  • Self-directed with strong prioritization skills.

  • Excellent verbal and written communication skills.

  • Open-minded to including automation in the collections process.

  • Detail-oriented with the ability to process a large volume of data under strict timelines.

  • ERP and data entry experience.

  • Proficient in MS Office Packages, especially Excel.

  • Around 3-5 years of experience in Credit and Collection.

All unsolicited resumes submitted to any @automationanywhere.com email address, whether submitted by an individual or by an agency, will not be eligible for an agency fee.

Automation Anywhere is a leader in AI-powered process automation that puts AI to work across organizations. The company’s Automation Success Platform is powered with specialized AI, generative AI and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. The company is guided by its vision to fuel the future of work by unleashing human potential through AI-powered automation. Learn more at www.automationanywhere.com

Equal Opportunity Employer Automation Anywhere is an equal opportunity employer – M/F/D/V. We want to have the best available persons in every job. We will not discriminate in our employment practices due to an applicant’s race, color, creed, gender, religion, marital status, age, national origin and ancestry, physical or mental disability, medical condition, sex, genetic information, sexual orientation, military and veteran status or any other category protected by law.

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