Job Information
Mohawk Valley Health System Unit Secretary - Full Time - Days in UTICA, New York
Unit Secretary - Full Time - Days
Department: RADIATION MEDICINE
Job Summary
The Department Secretary’s responsibilities include the coordination of administrative duties and public relations duties with their given program/department.
Core Job Responsibilities
Maintains a line of communication between the patient, family, clinical staff and team members
Performs receptionist and clerical duties including but not limited to: monitoring and maintaining the electronic medical record, coordinating communication between patients and medical staff, greeting and checking in patients and families, utilizing the computer for data
Complete tasks related to the operations of their specific department including but not limited to: coordinating meetings, ordering supplies, running reports, and coordinating department events
Addresses customer issues including but not limited to: providing service excellence to patients and their families that meets or exceeds patient expectations through offering empathetic and compassionate patient-centered care; professionally managing patients, families and caregivers' needs and concerns using positive service recovery methods; responding to patient requests and makes active referrals to subject matter expert/decision-maker who can fulfill the patient request; providing culturally sensitive care
Perform other duties as required
Education/Experience Requirements
REQUIRED:
High school diploma or GED
One year of college
PREFERRED:
- Liberals Arts or Secretarial Degree
Licensure/Certification Requirements
PREFERRED:
- Certified Health Unit Coordinator
Disclaimer
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Job Details
Req Id 92248
Department RADIATION MEDICINE
Shift Days
Shift Hours Worked 8.00
FTE 0.94
Work Schedule
Employee Status A1 - Full-Time
Union 2006 - UFCW
Pay Range $17 - $21 Per Hour