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Highmark Health
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Salt Lake City, Utah
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projects (which are cross functional, with potential regulatory risk exposure, customer service & financial ... ) while understanding potential regulatory risk exposure and customer service & financial impacts. Acts
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Highmark Health
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Salt Lake City, Utah
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development and maintenance of master brand architecture; inclusive of product and service naming, adherence ... , customer insight collection and ongoing consumer trend monitoring with customer insights and analytics team
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Highmark Health
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Salt Lake City, Utah
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responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
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Highmark Health
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Salt Lake City, Utah
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and external risk intake (hotlines, inboxes, self-service, inquiries, vendor pipeline, incident ... service experience, including establishing service levels and requirements for the department and
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Highmark Health
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Salt Lake City, Utah
...
healthcare service delivery system
Ability to analyze data, measure outcomes, and develop action plans ... responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
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Highmark Health
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Salt Lake City, Utah
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, employees may have access to covered information, cardholder data, or other confidential customer
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Highmark Health
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Salt Lake City, Utah
...
cross-selling.
Conduct routine service calls and function as the primary Group contact for ... ; taking responsibility for customer satisfaction and loyalty.
Complete and maintain sales projections
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Highmark Health
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Salt Lake City, Utah
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complex projects (cross functional, with potential regulatory risk exposure, customer service & financial ... regulatory risk exposure, customer service & financial impacts). Develops policies & procedures in support
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Highmark Health
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Salt Lake City, Utah
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areas. Functions as the business owner for all customer implementation and maintenance for all group and ... technology support. Accountable for high quality customer satisfaction and outcomes across multiple health
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Highmark Health
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Salt Lake City, Utah
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responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
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Highmark Health
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Salt Lake City, Utah
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covered information, cardholder data, or other confidential customer information that must be protected at
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Highmark Health
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Salt Lake City, Utah
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. Developers analyze, design, code, test and implement systematic solutions to meet customer requirements that ... applications that meet the service levels, system availability, performance and quality levels required by
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Highmark Health
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Salt Lake City, Utah
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'Data Engineering & Self-Service Products' team involves architecting and engineering analytic data ... responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
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Highmark Health
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Salt Lake City, Utah
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customer capability requirements. Facilitate development of the most complex enterprise business solutions ... . Ensure that the system architecture balances functional, service quality and systems management
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Highmark Health
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Salt Lake City, Utah
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in researching, identifying and internally marketing enabling technologies based on customer ... , service quality and systems management requirements.
Assists in using appropriate tools, including
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Highmark Health
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Salt Lake City, Utah
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of the member’s care needs across the various service delivery systems and community supports. This ... for eligible members with chronic and complex health care, social service and custodial needs in a
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Highmark Health
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Salt Lake City, Utah
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departments. This includes leveraging cutting-edge customer experience platforms, implementing robust data ... customer engagement, streamline marketing processes, and deliver measurable business outcomes. This role
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Highmark Health
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Salt Lake City, Utah
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, customer-centric digital solutions to be delivered in a retail environment. Reviews and analyzes media ... business objectives and the broader customer experience.
Work closely with customers, stakeholders
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Highmark Health
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Salt Lake City, Utah
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and corrective action plans; Verify delivery of customer needs, and Ensure quality delivery. The ... completing analysis of the results tying back to customer impacts.
Ensure compliance for required
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Highmark Health
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Salt Lake City, Utah
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support to a broad spectrum of internal customer areas and external business partners.
Mentor ... presentation of findings to internal and external audiences, customer managers, clinical staff, compliance
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Highmark Health
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Salt Lake City, Utah
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progressive experience in sales or four (4) years of experience in customer service.
• PA insurance ...
• Customer service experience
• Telephonic sales experience
Knowledge, Skills and Abilities (This
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Highmark Health
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Salt Lake City, Utah
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the Program.
Develop and maintain positive customer relationships. Deliver presentations of ...
SKILLS
Experience with customer relationship management
Presentation skills
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Highmark Health
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Salt Lake City, Utah
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. Enhance department influence by providing responsive service and understanding customer needs ... customer's needs and proactively craft message to address. Consider alternate points of view on issues
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Highmark Health
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Salt Lake City, Utah
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and corrective action plans; Verify delivery of customer needs, and Ensure quality delivery. The ... completing analysis of the results tying back to customer impacts.
Ensure compliance for required
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Highmark Health
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Salt Lake City, Utah
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information, cardholder data, or other confidential customer information that must be protected at all times
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Highmark Health
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Salt Lake City, Utah
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the attributes required to perform the job through demonstrated service, education or training ... information, cardholder data, or other confidential customer information that must be protected at all times
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Highmark Health
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Salt Lake City, Utah
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and Intermediate staff. Responsible for customer relationship management.
**ESSENTIAL ... information, cardholder data, or other confidential customer information that must be protected at all times
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Highmark Health
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Salt Lake City, Utah
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responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
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Highmark Health
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Salt Lake City, Utah
...
, employees may have access to covered information, cardholder data, or other confidential customer
...
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Highmark Health
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Salt Lake City, Utah
...
to covered information, cardholder data, or other confidential customer information that must be
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