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USAA Careers 28 Jobs

  • Executive, Payments

    USAA - Phoenix, Arizona
    ... , integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how ... development and launch of the payment products to maximize market share, customer satisfaction and member ...
  • Agile Product Owner - Bank Digital

    USAA - Phoenix, Arizona
    ... . We believe in our core values of honesty, integrity, loyalty and service. They’re what guides ... customer experiences? If so, you might be a great fit ready to join the Bank Digital and Transformation ...
  • Senior Bank Advocacy Specialist

    USAA - Phoenix, Arizona
    ... experience, or relevant customer service experience in a financial services or fraud industry. 5+ years ... . We believe in our core values of honesty, integrity, loyalty and service. They’re what guides ...
  • Intermediate Bank Advocacy Specialist

    USAA - Phoenix, Arizona
    ... banking experience, or relevant customer service experience in a financial services or fraud industry ... . We believe in our core values of honesty, integrity, loyalty and service. They’re what guides ...
  • Mid-Level Bank Advocacy Specialist

    USAA - Phoenix, Arizona
    ... . We believe in our core values of honesty, integrity, loyalty and service. They’re what guides ... exceptional member service by demonstrating empathy, active listening, and professionalism during escalated ...
  • Business Process Owner Lead

    USAA - Phoenix, Arizona
    ... impact for our members. We believe in our core values of honesty, integrity, loyalty, and service ... you’ll do:** Develops business process deliverable program plans that align customer ...
  • Member Experience Lead- Annuity

    USAA - Phoenix, Arizona
    ... impact for our members. We believe in our core values of honesty, integrity, loyalty, and service ... substituted in lieu of degree. 8 years of experience in customer experience, strategy, process, analytics ...
  • Operational and Board Reporting Senior Auditor

    USAA - Phoenix, Arizona
    ... . We believe in our core values of honesty, integrity, loyalty and service. They’re what guides ... decision making. Develops a deep understanding of the business/customer and builds strong relationships ...
  • Property Adjuster - CAT Team (In Office)

    USAA - Phoenix, Arizona
    ... Diploma or General Equivalency Diploma. 1 year of customer service, military leadership, construction ... . We believe in our core values of honesty, integrity, loyalty and service. They’re what guides ...
  • Manager, Fraud Detection and Member Resolution Escalation

    USAA - Phoenix, Arizona
    ... , combined with customer service, operations, or processing experience in relevant industry. 2 years of ... . We believe in our core values of honesty, integrity, loyalty, and service. They’re what guides ...
  • Executive, Experience Owner - Claims Sourcing Optimization

    USAA - Phoenix, Arizona
    ... on accuracy, timeliness, efficiency, user experience and service. In partnership with stakeholders ... . Partners to set direction for working with established service level and financial guardrails to create a ...
  • Executive, Experience Owner - Claims User Experience

    USAA - Phoenix, Arizona
    ... , efficiency, and exceptional service. Collaborates across respective stakeholders and is accountable for ... direction for working with established service level and financial guardrails to create a sustainable growth ...
  • Bank Business Process Owner (mid level position)

    USAA - Phoenix, Arizona
    ... . We believe in our core values of honesty, integrity, loyalty and service. They’re what guides ... the business to understand customer gaps in performance, and develops, modifies, re-engineers customer ...
  • Decision Science Analyst Lead - P&C Analytics

    USAA - Phoenix, Arizona
    ... , integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how ... skills with an emphasis on customer focus, collaboration and partnering to obtain results ...
  • Manager, Claims Operations - Injury Attorney Repped (Phoenix)

    USAA - Phoenix, Arizona
    ... required) may be substituted in lieu of degree. 6 years of progressive customer service, operational ... . We believe in our core values of honesty, integrity, loyalty and service. They’re what guides ...
  • Life, Annuity, and Service Specialist - Entry Level

    USAA - Phoenix, Arizona
    ... :** High School Diploma or General Equivalency Diploma Up to 1 year of relevant customer service or ... . We believe in our core values of honesty, integrity, loyalty and service. They’re what guides ...
  • Customer Service Claims Representative

    USAA - Phoenix, Arizona
    ... is all about learning and growing. Our Customer Service Claims Representative role may be a ... work in our Phoenix office for future customer service claims opportunities in 2024 . We have ...
  • Fraud Prevention and Detection Specialist -Intermediate

    USAA - Phoenix, Arizona
    ... to detail and high concern for data privacy and accuracy. Customer service orientation with ... customer service experience in a Financial Institution Experience with ECAMS and Safire ...
  • Control-M System Administrator - Mid Level

    USAA - Phoenix, Arizona
    ... . We believe in our core values of honesty, integrity, loyalty and service. They’re what guides ... , security, efficiency and functional requirements to help provide an optimized production service. Identify ...
  • Fraud Agile Product Owner Lead

    USAA - Phoenix, Arizona
    ... believe in our core values of honesty, integrity, loyalty, and service. They’re what guides everything we ... business requirements and customer needs. Drives execution of successful objective implementation for Bank ...
  • Business Applications Advisor Lead - Claims & Disputes

    USAA - Phoenix, Arizona
    ... believe in our core values of honesty, integrity, loyalty, and service. They’re what guides everything we ... policies regarding application/IT platform and end user customer documentation. Leads efforts in ...
  • Executive, Operations Compliance Support - Bank

    USAA - Phoenix, Arizona
    ... , integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how ... , and Customer Contact Establish and improve roles, policies and procedures for Compliance ...
  • Business Intelligence Analyst I - Fraud

    USAA - Phoenix, Arizona
    ... . We believe in our core values of honesty, integrity, loyalty, and service. They’re what guides ... apart:** US military experience through military service or a military spouse/domestic partner ...
  • Business Intelligence Analyst II - Fraud

    USAA - Phoenix, Arizona
    ... . We believe in our core values of honesty, integrity, loyalty, and service. They’re what guides ... , participates in capturing business requirements by partnering with customer to define the business problem and ...
  • Executive, Bank Complaint Management

    USAA - Phoenix, Arizona
    ... , integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how ... enterprise teams, service quality teams and additional internal stakeholders to reduce member service gaps ...
  • Business Process Owner I – Medicare Supplement Claims – Life Company

    USAA - Phoenix, Arizona
    ... . We believe in our core values of honesty, integrity, loyalty and service. They’re what guides ... business to understand customer gaps in performance, and develops, modifies, re-engineers customer specific ...
  • HRIS Analyst (Mid-Level) - Workday Talent Optimization Configuration

    USAA - Phoenix, Arizona
    ... are validated. Partners with the IT community or vendor customer service as necessary to assist ... . We believe in our core values of honesty, integrity, loyalty and service. They’re what guides ...
  • HRIS Analyst (Mid-Level) - Workday Payroll Configuration

    USAA - Phoenix, Arizona
    ... are validated. Partners with the IT community or vendor customer service as necessary to assist ... . We believe in our core values of honesty, integrity, loyalty and service. They’re what guides ...
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