Job Information
CAI Child Welfare Program Specialist in Upper Darby, Pennsylvania
Job ID Number
R3359
Employment Type
Full time
Worksite Flexibility
Onsite
Job Summary
As the Child Welfare Program Specialist, you will be responsible for providing onsite coaching to caseworkers and supervisors through practice shadowing and feedback.
Job Description
We are looking for a Child Welfare Program Specialist to provide onsite coaching to caseworkers and supervisors through practice shadowing and feedback . This position will be full - time contract and onsite with travel.
What You’ll Do
Assist County Children, Youth andFamily Serviceswith the development and implementation of theCounty CYFtraining program, formal practice coaching program and new employee on-boarding process
ProvideField-level coaching strategies includingindividual coaching sessions with Caseworkers;group consultation;quality reviewsof assessments,plans, field work,andfamilystaffing;participation instaff meetings;andfacilitatingin-house trainings and workshops for staff
Facilitate team decision making processes to model the integration of the Consultation andInformation SharingFramework into processes
Develop and provide supportforstaff mentors
Aideemployeeswith developing effectiveschedulingand workpractices, completing quality caseworkandcase documentation, anddeveloping andimplementingsituational safetyawareness andprotocols
Be availableas a resource and subject matter expert in program areas,providingtechnical guidance to staff
Meet with Caseworkers,Supervisors,and management level team memberstoestablishgoals and desired outcomespertaining toskills, tools, and techniques staff members would like toutilizeand improve upon
Provide one-on-one coaching to staff in field situations such as home visits, court proceedings, family meetings/staffing
Provide in-office coaching to staff focused onidentifying, practicing, and enhancing technical skills he/she will use to engage children and families
Provide Caseworkers with access to one-on-one coaching, focused on improving critical thinking skills and developing risk statements
Help Supervisors develop their coaching skills so they can effectively coach staff members and plan for future coaching activities
Evaluate the training program and communicate recommendations to administratorsfor improvement
Perform other related duties and responsibilities, asrequired
What You'll Need
Required:
Bachelor's Degree in the field of Human Behavioral Science isrequired
Fiveyears of professionalChild WelfareCasework experience isrequired, including at least 2 years of experience as a casework supervisor, casework manager or program specialist
Master’s Degree in SocialWorker maybesubstitute for1year ofnon-supervisor or non-managementrequired experience
Proof of education and licensure, where applicable, arerequired
Strongwritten and verbal communicationskills andtechniques forreport writing, correspondence, providing customer service, giving presentations,public speaking, directions, and feedback
Knowledge of adult education principles and the ability to provide training to groups and provide one-on-one coaching for caseworkers, supervisors, and teams
Ability to prepare and deliver large group oral presentations
Ability to communicate clearly and concisely, both orally and in writing
Ability to coach and mentor individuals who may need support withemotional intelligence,conflict resolution,de-escalationtechnique and self-care strategies
Ability toestablish, maintain, and foster positive, harmonious working relationships
Proficient in MicrosoftOutlook,Word, PowerPoint, and other Microsoft Office Suite products
Possess the ability to develop and present training materials
PennsylvaniaChild WelfareCasework certification isrequired
Possession of a Pennsylvania Driver's License and proof of automotive insurance arerequired
Background Check: Must pass a criminal background checkand drugscreening
Physical Demands
Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards
Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
Reasonable Accommodation Statement
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.
Equal Employment Opportunity Policy Statement
It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.
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