We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career! 

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion (https://www.nbcuniversal.com/diversity-equity-inclusion) initiatives, coupled with our Corporate Social Responsibility (https://www.nbcuniversal.com/csr) work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Technology Strategy & Delivery

• Leads the management of devops tech stack design, development, and deployment for UPR Digital and Technology

• Leads the deployment of public cloud, hybrid cloud, CDN/SCDN solutions to increase the “digital show quality” of applications/solutions; support the build out of the metaverse technical platform

• Drive the strategic direction for simple, scalable, flexible, secure, and cost-effective technology design & engineering

• Owns the digital technology platform lifecycle through successful hyper care of newly implemented applications; responsible for L2+ platform support 24 x 7 of global user base; post hyper care, will transition L1 support to monitoring/operations team

• Proactively manage a team of internal resources and external partners to achieve both best in class technology solutions while achieving speed to market.

• Drives day to day incorporation of high quality automation of processes, devops, quality engineering and management release, cloud into every-day work

Platform Stability & Operational/Delivery Excellence

• Ensures achievement of consistently high platform reliability and uptime of newly developed digital technology solutions to ensure superior “Digital Show Quality” for Universal’s digital solutions

• Drive focus on operational excellence throughout the organization & partners, including (but not limited to) processes, governance, efficient working approaches, collaboration

• Ensure positive trend in key performance indicators of the digital platform

• Partner with PMO & Product for on-time delivery of solutions, proactively mitigate risk of “scope creep” and business impact during transformational change

Cross-Team Collaboration, Team Culture, Staff Development

• Lead and mentor direct reports/team members in day-to day management and administration of UPR digital transformation

• Provides clear executive decision-making and priority management; coaches and builds confidence in staff to make good business decisions using technology & analytical thinking

• Promote working culture of accountability and technology depth to support Universal’s physical and virtual business aspirations

• Drive Universal Culture of team-member satisfaction through effective communication, planning, risk management, and coaching of high-potential candidates at every level of the organization

• Work seamlessly with other Digital and Technology & business unit leaders to architect and build best in class solutions and experiences.

• Lead by example & oversee a team of technologists (full-time employees, project hires, and partner resources) to deliver best-in-class solutions

Budget Ownership

• Manage appropriate departmental budgets; review/approve related budget expenditures with “act as an owner” mentality.

• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.

• Perform other duties as assigned

EDUCATION: Bachelor's degree is required. Degree in engineering, technology, analytics, or related fields preferred. Advanced degree preferred.

EXPERIENCE: 10 + years in progressive system/software engineering, with large scale digital application/cloud deployment

• 5+ years’ experience inspiring/mentoring high performing system/cloud engineers

• Proven success managing and attaining 99.5% or better system reliability on hybrid cloud solutions (year over year)

• Proven experience using containerization, Kubernetes, and distributed technology to increase application/service availability, reliability, security, and cost effectiveness

• Experience at large multi-national companies with broad digital technology tools

• Demonstrated experience in “bi-modal” technology environments that combine digital/agile with enterprise/monolithic applications

• Experience in executive communication, relationship building and decision making; expert at stakeholder and partner management

• Or equivalent combination of education and experience

Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page (https://www.nbcunicareers.com/benefits) of the Careers website. Salary range: $175,00 - $215,000

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing AccessibilitySupport@nbcuni.com.