Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

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Client Director

The Role:

A great opportunity is available to join our growing Client Relationship Management team, where our expert account directors specialise in management of key accounts, supporting our mission to develop and grow our client base whilst nurturing existing valued key account relationships.

Representing our largest Insurer client relationships, you’ll be their voice in our business ensuring we deliver on our promises, and lead discussions where there are opportunities to create more value for mutual advantage. With a practical understanding of the breadth of our claims services across Property, Liability and Motor lines you’ll already have a strong reputation and presence in the Insurer claims environment.

The role will see your CRM activity focused in the Composite insurers sector but there may be opportunities to work within: Lloyds and London markets, MGAs & brokers, public sector and corporate.

Your key collaborators will include senior internal stakeholders and the wider CRM function including marketing and specialist practice leaders for various disciplines within Sedgwick including – Household and Commercial Property, Major & Complex Loss, Agricultural, Marine, Cyber, Fraud, Media, Forensic, Environmental, Construction, Engineering and Media. This is a senior cross business, cross product, role. It’s a UK nationwide position, with regular attendance at Client offices, Sedgwick regional offices and our London head office as required.

A confident communicator with compelling presentation skills, you’ll showcase your ability and enthusiasm for building credible partnerships with key stakeholders across our business and the wider market. Acting as a change agent, you’ll be willing to challenge the status quo to secure better outcomes for our clients, their customers and Sedgwick. Motivated by retention and new business sales targets, you’ll be resilient and capable of delivering creative solutions.

Responsibilities extend to include:

• Maintaining existing business and forging deeper and wider relationship amongst senior influencers/decision makers within key accounts

• Upselling and cross selling the breadth of Sedgwick’s claims management services

• Growing market share for key accounts

• Promoting, through thought leadership and otherwise, the effectiveness of our overall claims service proposition via tenders for new work, presentations, at conferences and through social media

• Identifying the opportunities and means to help our clients execute their strategy for claims faster, better, and more safely than anyone else.

What will you get for this role?

• Competitive salary depending on skills and experience

• Company car/allowance

• Many of our vacancies offer the opportunity to work flexibly, whether from office and/or home

• Healthcare scheme

• A Self Invested Personal Pension Scheme

• Holiday allowance of 25 days plus bank holidays

• Discounts on various products and services

• Employee assistance programme for employee wellbeing

• Life assurance

• Group Income Protection

• Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP apps

Working at Sedgwick

Our company is a place where creative and caring people of all backgrounds can be challenged, grow as individuals, and feel a higher purpose in the unique value they bring and the difference they make in the lives of others. We celebrate our differences; cultivating uniqueness and belonging allows us to connect with our consumers on a personal level, understand our clients’ needs, support the communities in which we operate, and perform at our best.

We’re passionate and understanding about our colleagues – so we have built flexibility into our colleague working model. If you wish to work from home, split your working time between the home and office or change your hours so you can collect your children or care for someone in your family, we’re supportive of that. As a flexible employer, we’re happy to discuss options that take into consideration your personal needs for this position during your interview.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to: ID document verification, credit check, address verification, employment verification, employment gap verification, UK DBS, UK financial regulator search, anti-money laundering search, directorship search and global watch list check.

Sedgwick is committed to Equal Opportunity and Diversity. We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability.

#LI-REMOTE

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.

Taking care of people is at the heart of everything we do. Caring counts

Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more than 30,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing – one where caring counts. Watch this video to learn more about us. (https://www.youtube.com/watch?v=ywxedjBGSfA)