Description We are looking for a Credit/Collections Supervisor/Manager to join our team based in Union City, California. This role involves leading and managing the Credit & Collections staff, developing and implementing systems and procedures, and overseeing the analysis of accounts receivable.

Responsibilities

• Lead and manage the Credit & Collections staff by assigning, monitoring, and reviewing their work.

• Develop and implement systems, procedures, and policies, including the corporate credit policy.

• Oversee the analysis of accounts receivable and aging of accounts to determine overdue accounts and devise collection procedures.

• Monitor the credit granting and updating process as well as deductions being taken by customers.

• Conduct investigations on the largest customer credit applications and review and approve staff credit recommendations.

• Prepare a monthly report of A/R aging with explanations on past due items and maintain department metrics report.

• Interact with leaders across various business units, providing technical guidance.

• Manage customer credit files and information that needs to be updated or reported on through the Customer Master.

• Allocate personnel based on priorities and ensure that employee cross-training plans are maintained to achieve current and future goals.

• Foster a work environment that encourages a sense of purpose, urgency, involvement, engagement, and accountability to leverage the team for effective and efficient results. Requirements • Mastery of 3M and Accounting Software Systems

• Proficient with ADP - Financial Services

• Experience in B2B collections

• Familiarity with CRM

• Able to manage Accounting Functions

• Proficiency in handling Accounts Receivable (AR)

• Experience with Billing Functions

• Ability to manage Cash Activity

• Experience with Cash Applications

• Proven track record as a Credit/Collections Supervisor/Manager

• Excellent communication and leadership skills

• Strong organizational and multitasking abilities

• Adept at problem-solving and decision-making

• Ability to maintain confidentiality of sensitive information

• Bachelor's degree in Finance, Accounting, or related field preferred.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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