Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services is a fast-paced Cloud Computing technology company and a Global leader in the Data Center space. To support the demands of our customers as we continue to significantly expand our operations across North America, we are seeking proven Data Center technology focused Builders to be a part of our infrastructure deployment team. We seek strong, strategic, and technical minded individuals with a passion for Delivering Results for their customers. We are looking for Builders who can collaborate, lead and innovate in ambiguous and sometime unchartered space. If hired, you will work in a dynamic environment to help drive the stability and sustainability of our next-generation networks and assist in developing innovative ways to automate and scale our network.

The position's responsibilities include scaling support of several data center locations including day to day assistance with capacity management. You will work closely with internal customers as well as external vendors to facilitate smooth project execution as directed by network scaling leadership and technical program managers.

You will leverage your experience to support large scale, enterprise class datacenters as you work to drive the stability and supportability of our next-generation networks. As a Builder in this space you will work in a fast paced, collaborative environment requiring regular customer interaction and strong verbal and written communication skills. Additionally, it is expected that all members of the team contribute in the continued development and enhancement of operational procedures and that all are innovating on behalf of AWS.

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

• High school diploma or equivalent

• 3+ years of experience in an IT role or closely related field as well as 1+ year experience working in a data center or critical work environment, working with ticketing systems and or project tracking software as well as troubleshooting network & routing connectivity related issues, including troubleshooting of network device configurations and low level application interaction

• 1+ year experience working with 3rd party vendors, working in multi-stakeholder projects or programs as well as the ability to move and lift computer equipment up to 50 lbs

Preferred Qualifications

• 2+ years of experience with ethernet and IP networking, working in virtualized enterprise networking environments and working with IT best practice frameworks (ITIL, LEAN, AGILE)

• Strong verbal and written communication skills as well as the ability to show good judgment and instincts in decision-making.

• Ability to prioritize in a complex, fast-paced environment as well as ability to evaluate new technology; deploy and maintain new services.

• Organized self-starter with quantitative analytic abilities and proven problem-solving skills.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.