Job Description:

DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com .

Essential Job Functions

• Enters more complex commands on computers, tape drives, printers, data communications equipment, and plotters to integrate and operate equipment. Establishes and/or revises operating procedures as necessary.

• Interfaces with customers to ensure that servers are functioning and to gather information about more complex server requirements. Interfaces with vendors as appropriate to expedite problem resolution.

• Researches peripheral equipment and error messages displayed on monitor to detect faulty output or machine stoppage. Tests, evaluates, and resolves more complex equipment problems and system outages, and escalates issues as necessary to maintain job production.

• Maintains audit trail of job activities and status to document productivity. Maintains more comprehensive quality records to ensure standards are met.

• Monitors and maintains the production job schedule and ensures the schedule is adhered to in order to maintain performance. Guides and checks the work activities of a group of computer operators. Guides training of new operators.

• Performs more complex scheduled, such as daily, weekly, or nightly, backups on systems in order to maintain production.

• Takes printers and terminals in and out of service as required, and assists in resolving more complex hardware related problems in the data center. Coordinates the movement of equipment and assets in order to maintain production.

• Monitors customer data file restores to ensure that data are current and accurate.

• Analyzes and evaluates incident reports and makes recommendations to reduce incident rate. Utilizes standard problem management tools to record discrepancies in the environment.

• Assists workers in classifying, cataloging, and maintaining tapes to oversee and maintain computer operations.

Basic Qualifications

• High school diploma or G.E.D.

• Two or more years of technical training in computer operations or related field preferred

• Six or more years of computer operations experience

• Experience working with systems infrastructure including hardware configuration, operating system, emergency operating procedures, and networks

• Experience working with system job control language

• Experience working with computer desktop packages such as Microsoft Word, Excel, etc.

Other Qualifications

• Organization skills to balance and prioritize work

• Leadership skills

• Good analytical and problem solving skills

• Ability to work independently and as part of a team

Work Environment

• Office environment

• May require shift work

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology is an Equal Opportunity/Affirmative Action employer (https://dxc.com/content/dam/dxc/projects/dxc-com/us/pdfs/careers/Equal-Employment-Opportunity.pdf) . All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. View postings below.

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

Postings link (https://mandatoryview.com/?LicenceId=c38a7700-5aa2-48a3-b95a-22e6e1fb0721&ProductType=OnlineApplicant&SubType=PG)

Disability Accommodations

If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email (GSS-HR-ER@dxc.com) .

Please note: DXC will respond only to requests for accommodations due to a disability.