About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Sales Engineer II is an integral part of our team as they support our Wholesale sales team. The Sales Engineer II is the technical lead on the account team, responsible for technical and business requirements discovery, solution design/engineering/consulting, proposal preparation support, and technical presentations to customers for Lumen's full suite of products and solutions.

The Sales Engineer II is the primary contact for internal partners and external customers relative to network design and performs a wide variety of administrative, technical, and sales duties. Additionally, the Sales Engineer II will provide post-sale support customer service issues resolution.

The Main Responsibilities

• Facilitates customer conversations to uncover, scope, and define customer business objectives addressable by Lumen capabilities

• Analyzes customers business needs and develops solution strategies based on knowledge of customer’s technology environment

• Develops strong customer relationships and acts as a customer advocate within Lumen to ensure the delivery of an exceptional customer experience

• Prepares technical proposals and presentations for customers and provide limited scope responses to service and industry questions.

• Presents the capabilities of Lumen and the business value/ROI of service offerings proposed to customers.

• Provides statements of work, scoping and design documentation, solution summaries, operational support detail, and other technical documentation to outline delivery and lifecycle of services proposed to customers.

• Participate in relevant market, industry, or technology organizations / associations, marketing events, and trade shows Provide basic service, capability, technology, and industry training to internal and external groups.

What We Look For in a Candidate

Basic Qualifications

• Bachelor's Degree and and/or equivalent education and experience

• 3 years of related experience in field engineering and telecom

• Sales and project management experience

• Excellent interpersonal, and verbal and written communication skills

• Goal oriented

• Strong organizational skills

• Valid driver’s license and an acceptable driving record

Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges

$72690 - $96920 in these states: OK.

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

Requisition #: 334078

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Salary Range

Salary Min :

72690

Salary Max :

96920

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Application Deadline

07/09/2024