Essential Duties and Responsibilities: include the following. Other duties may be assigned

• Provide all guests a positive first impression by offering superior guest service

• Process ticket sales for TCC Events, be familiar with all TCC Venues

• Accurately operate the Ticketmaster computer ticketing system to sell tickets

• Research Ticketmaster accounts sales and print and prepare will call

• Provides customer service by answering questions regarding all TCC ticketed events and researching information when required; both at the window and over the phone

• Accept payments via cash or credit card

• Balance cash drawer at the end of the day

Supervisory Responsibilities:

This position does not have supervisory responsibilities.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:

• High School diploma, G.E.D., or equivalent

• At least two years’ experience handling money and other forms of payment

• At least 6 months ticketing experience or experience in the entertainment industry preferred

Skills and Abilities:

• Ability to understand and follow instructions

• Ability to work with minimum supervision and understand verbal and written instructions

• Ability to work flexible hours including days, nights, weekends and holidays based on event schedule

• Ability to pass a credit and criminal background check

Computer Skills

To perform this job successfully, an individual should have some experience with computers.

Certificates, Licenses, Registrations

No certifications are required.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, one must have the physical ability to maneuver around facility (ies), at times, walking and/or standing up to 4-6 hours daily.

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM – Tucson Convention Center

260 S. Church Ave.

Tucson, AZ 85701

Applicants that need reasonable accommodations to complete the application process may contact 520-837-4759.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.

VEVRAA Federal Contractor