This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6446482 Pima Community College

Pima Community College Named Top University/College Employer in Arizona

Position Title: Student Outreach Coordinator

Department: District Office

Starting Rate: Band 4 - \$47,100 - \$53,010

Benefits: Summary

Closed Date: April 30, 2024, 5:00 PM Arizona Time

Position Summary:

The Student Outreach and Recruitment Coordinators are responsible for recruiting students to Pima Community College from initial interest through application from local high schools, community agencies, general inquiries, targeted marketing campaigns and other outreach.

Outreach includes phone calls, emails, texts, and in-person and virtual meetings. Student Outreach and Recruitment Coordinators must be outgoing, creative problem solvers and, most of all, have a passion for making higher education a reality for the diverse student populations of Tucson, AZ.

The work schedule for this position is flexible and may include working evenings and weekends and local travel.

Duties and Responsibilities:

• Develop and Implement prospective student outreach and recruitment efforts to include the use of sales strategies and goals
• Answer and respond to phone, walk-ins, and emails related to student inquiries while following PCC student enrollment guidelines
• Pro-actively communicate and follow-up with prospective student leads and leads and inquiries
• Utilize the college\'s CRM system to track prospective students from inquiry to application and maximize customer service
• Lead communications with prospective students through the recruitment system
• Communicate directly with prospective students and parents to answer questions as needed
• Collaborate with College-wide employees, community and business organizations, public and private schools, and county agencies regarding outreach and recruitment programs, services, and operations
• Plan, develop, coordinate, present and/or participate in a variety of outreach activities in schools, community agencies, underserved county residents, organizations, business and industry to increase student enrollment
• Contribute towards the attainment of department organizational goals and objectives
• Maintain prospective student information and communications to these prospective students in the CRM recruitment system
• Organize and participate in virtual and in-person recruitment sessions
• Explore potential new markets
• Work collaboratively with the Enrollment Management and Marketing Team

Job Requirements:

• Bachelor\'s degree in a related field and
• One year of program coordination experience and
• Valid Arizona Driver\'s License

or

• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above

Preferred:

• Three to five years of related experience
• Bilingual

The ideal candidate will have the following knowledge, skills and abilities:

• Program coordination principles
• Sales experience
• Experience working with a CRM
• Experience working in higher education setting
• Federal, state and local laws and regulations impacting the delivery of student services Record keeping using automated systems and software
• Working with diverse student populations
• Strategies for learning and instructional principles and techniques Superior customer service
• Public speaking
• Clear, concise verbal and written communication
• Meet deadlines while performing multiple tasks
• Development and maintenance of positive interpersonal relationships