Job Information
Desert Diamond Casinos Slot Attendant (TUC) in Tucson, Arizona
This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6533521
Provides excellent customer service
Observes all activity within assigned area offering assistance to slot and video gaming device players and instruction and advice on machine functions and payouts
Processes jackpots and completes them promptly, accurately and with a high degree of service
Aware of the various types of slot and video gaming device cheating methods and is able to recognize any potential attempts while monitoring assigned section
Capable of handling routine customer complaints and incidents and exhibits the appropriate discretion to identify situations that require the attention of supervisory personnel
Accomplishes model of customer service to all guests through attention to needs of guests, expedition service, encouraging player card participation and answering questions about the facility as well as maintaining a neat and pleasant area for the players
Resets machines after jackpot winnings
Fills machines with paper when empty
Balance bank at end of shift
Assists in cleaning and picking up trash
Contributes to a team effort and accomplishes related results as required
Performs other duties as required