Mansfield Service Partners is searching for a Sales Director in Troy, OH. Mansfield Service Partners (MSP) is a premier distributor of high-quality lubricants, fluids, and fuels. Description The Director, Sales is responsible for the overall success of the assigned region's sales through providing strategic vision and guidance, while growing our customer base and maximizing gross margin produced, profitable volume sold, and total customer satisfaction. Success against these objectives will be measured using volume, Direct Gross Profit, staffing, and expense management objectives for the business as documented in each year's annual budget. This Director is also responsible for leading and managing the sales and execution coordination between all sales teams as well as the mangers that run other business units. This Position is expected to collaborate and influence across all Mansfield Service Partners' functional groups as well as across Mansfield Energy. Responsibilities Coaching and Mentoring Develop clear goals for staff each year that support company goals and objectives Develop a coaching strategy for staff to achieve or exceed goals and objectivesRegularly review performance with staff Help staff focus on what is within their control to achieve success Celebrate success Quickly address performance issues in a constructive manner Create positive accountability and follow-up to achieve goals Departmental Leadership Develop clear vision, goals, and objectives for the sales team that support company goals and objectives and keep team members focused on high performance throughout the year Foster alignment of leadership with departmental objectives through impactful reporting and socialization Implement a strategy for departments to examine and improve key processes used every day Develop clear departmental strategy to achieve measurable and financial goals Manage P&L and budget to create profitability and achieve strategic yearly financial goals Develop and implement clear strategies for maximizing profitability and customer retention Interact with all relevant Mansfield Service Partners departments daily to maximize profitability and customer retention Coordinate team member scheduling and staffing to ensure excellent customer service and response is achieved Provide a regular feedback strategy for the department to evaluate results and make improvements Model and encourage all employees to display the highest standards of service at all times Develop teamwork with other regional teams and corporate shared services ensuring consistent processes and procedures Identify tasks that are critical to maintaining customer satisfaction levels and communicate with employees to raise awareness of their individual roles in delivering satisfaction Maximize productivity and minimize costs while maintaining a high standard of customer service - drive a culture of ongoing efficiency and excellence Sales Leadership Select and develop Sales Managers that lead members of various sales teams Assist with selection and development of Sales Representatives that sell, service, and support all Mansfield Service Partners offerings Continually network to identify potentially improved sales talent or business development opportunities Work with product line managers, corporate marketing team, national and regional sales teams, and inside sales to maximize regional and company earnings and overall volume growth Work with supply and the dispatch to ensure maximum profitability (truck placement, MOC inventory commitments, contract compliance, etc.) Work closely with sales and OSS to ensure smooth on-boarding of new customers (attend new large account set-up meetings) Work closely with and support sales reps to help develop and grow their book of business Assist the Sales team in developing and closing acco