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Wolters Kluwer
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Trenton, New Jersey
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training or work experience to perform a range of technical customer service activities. Provides ... customer service procedures via phone and email
Maintain or exceed quality performance metrics
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Wolters Kluwer
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Trenton, New Jersey
...
service offerings. Working to ensure customer retention, manage renewals, and reduce churn by addressing ... Production, Projects, Customer Service, Product Development, and Sales departments) to improve the entire
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Wolters Kluwer
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Trenton, New Jersey
...
customers with regards to any account problems and discuss customer concerns and suggestions
•Negotiate service/product terms with customers in line with guidelines
•Report suggestions to and develop
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Wolters Kluwer
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Trenton, New Jersey
...
quota, adhere to defined processes and policies, and develop or maintain customer relationships. The law ... monthly and annual sales quotas
Develop a knowledge of business product and service lines
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Wolters Kluwer
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Trenton, New Jersey
...
organization's product/service strategies
Travel to and attend conferences, events and customer meetings ... proposition
Negotiate product/service terms based on discretion in line with department policies and
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Wolters Kluwer
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Trenton, New Jersey
...
travel agencies, airlines, hotels, car rental companies, and other service providers to secure favorable ... subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.
EQUAL
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Wolters Kluwer
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Trenton, New Jersey
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all lead-management-related service-level agreements
Conduct customer/prospect account research ... closely w/ the Sales Rep. assigned to that territory. You will be assessing our customer's needs and
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Wolters Kluwer
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Trenton, New Jersey
...
all lead-management-related service-level agreements
Conduct customer/prospect account research ... closely w/ the Sales Rep. assigned to that territory. You will be assessing our customer's needs and
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Wolters Kluwer
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Trenton, New Jersey
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experience from both, customer and service provider perspectives
Preferred - Proficient knowledge of ... they relate to achieving or exceeding agreed to service levels.
This position is critical to the
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Wolters Kluwer
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Trenton, New Jersey
...
, customer and service provider perspectives
Preferred - Proficient knowledge of Great Plains (Dynamics ... they relate to achieving or exceeding agreed to service levels.
This position is critical to the
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Wolters Kluwer
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Trenton, New Jersey
...
all lead-management-related service-level agreements
Conduct customer/prospect account research ... closely w/ the Sales Rep. assigned to that territory. You will be assessing our customer's needs and
...
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Wolters Kluwer
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Trenton, New Jersey
...
supports customer or regulatory audits as needed.
Essential Responsibilities:
Partner ... both back-office and customer-facing applications
Assist in the planning, execution, management
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Wolters Kluwer
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Trenton, New Jersey
...
effectively promote and facilitate a positive renewal environment for the customer
Provides sales service ... ** ; you will perform inside sales activities related to the existing customer base. Your primary
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Wolters Kluwer
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Trenton, New Jersey
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and insurance claims departments trusting our innovative technology and end to end customer experience ... .
Develop solution proposals encompassing all aspects of the product.
Negotiate product/service terms
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Wolters Kluwer
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Trenton, New Jersey
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ELM and client contacts providing exceptional service that maintains or increases customer ... informed of the account management-related processes; maintaining and growing existing customer business
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Wolters Kluwer
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Trenton, New Jersey
...
Kluwer and bring them along as you provide qualitative and quantitative customer feedback to influence ... customer/departments is an Equal Opportunity / Affirmative Action employer.
**The above statements
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Wolters Kluwer
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Trenton, New Jersey
...
.
In this role, you will report to the Director, Customer Service Operations and work from your remote ... aligned to CT Service strategic roadmap and yield the desired results. Educating stakeholders on the
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Wolters Kluwer
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Trenton, New Jersey
...
;
Strong customer services skills and the ability to manage the client relationship, analyzing and communicating customer needs and requirements;
Strong independent time management and ability to prioritize
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Wolters Kluwer
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Trenton, New Jersey
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development of Salesforce Analytics (Einstein) and provide best practices for Sales and Service Clouds ... developer within Salesforce Service Cloud, implementing custom functionalities and integrations
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Wolters Kluwer
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Trenton, New Jersey
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the completion of the Form 5500 while communicating with the customer throughout the process ... and schedules
Create valuation packages for customer review
Assist with training of junior
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Wolters Kluwer
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Trenton, New Jersey
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the completion of the Form 5500 while communicating with the customer throughout the process ... and schedules
Create valuation packages for customer review
Assist with training of junior
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Wolters Kluwer
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Trenton, New Jersey
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, the Internal Controls Organization supports customer or regulatory audits as needed. The Internal ... assessment of controls for regulatory, customer, internal, external, and SOC audits.
· Assist in the
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Wolters Kluwer
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Trenton, New Jersey
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the completion of the Form 5500 while communicating with the customer throughout the process ... and schedules
Create valuation packages for customer review
Assist with training of junior
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Wolters Kluwer
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Trenton, New Jersey
...
Service Oriented Architectures
Proficient in decomposing Monolith applications into Modular ... development experience a must.
Customer-Focused with demonstrated ability to deliver results, on time
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Wolters Kluwer
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Trenton, New Jersey
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environment within the database administration team as well as with other Technical Service Group teams and ... database environment, identifying coming needs proactively to ensure continued reliable service
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Wolters Kluwer
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Trenton, New Jersey
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online product portfolios. DXG provides global leverage of industry and customer insight, driving ... for the Small Business customer segment within CT Corporation. You will provide close partnership for
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Wolters Kluwer
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Trenton, New Jersey
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premise software license, professional service, partner, strategic partnership, customer agreements, and ... negotiating licensing and customer agreements.
Superior legal drafting and negotiating skills
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Wolters Kluwer
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Trenton, New Jersey
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functionally with product, technology, legal, sales, customer service and marketing and others to ... adjacencies, customer experience insight, and deep alignment with all areas of the business.
In
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Wolters Kluwer
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Trenton, New Jersey
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) Legal and Regulatory is responsible for prospecting new business in new customer accounts to support the ... .
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
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Wolters Kluwer
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Trenton, New Jersey
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is responsible for prospecting new business in new customer accounts to support the execution of the ...
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
...