Duties include, but not limited to:

• Overseeing salespeople, cashiers, shelf stockers, and other employees.
• Keeping records of expenditure, sales figures, and employee performance.
• Implementing measures to avoid stock damages, theft, and wastage.
• Monitoring shelve stocks and product displays, and the general appearance of the store.
• Addressing customers' requests, comments, and complaints.
• Training new staff members and scheduling shifts.