Job Information
Kuehne+Nagel Client Relationship Manager - QuickSTAT m/f in Tremblay-en-France, France
Are you passionate about ensuring operational excellence in transport management? QuickSTAT is seeking a dedicated Customer Relationship Manager in Roissy CDG.
Votre rôle
As a Client Relationship Manager - QuickSTAT m/f, you serve customers by providing information and respond to requests with respect of Quick's Quality Assurance standards.
Vos responsabilités
Provide information to customers by verifying understanding of request; answering questions; offering solutions.
Initiate service by recording requests; forwarding to dispatching.
Manage the relationship with customers as a part of shipments follow up
Resolve problems by identifying the problem; explaining procedures; forwarding required adjustments.
Improve quality results by evaluating processes; recommending changes
Vos compétences et expériences professionnelles
Ideally you have at least 3 years of experience in a customer focused role, preferably in logistics
Experience in Air and Road logistics is highly advantageous' and experience in Pharma is preferable
Good computer skills and use of EDIs
Ability to work successfully under pressure and excellent time management skills
Great communication skills with strong self-motivation ability
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.
Kuehne+Nagel
-
- Kuehne+Nagel Jobs