Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

The infrastructure Technology Solutions – Infrastructure Security team is responsible for the engineering and delivery of infrastructure security capabilities and solutions, with a primary focus on network and identity, across TD's hybrid cloud environments. Our goal is to deliver secure and stable networks, hosting platforms, and applications to our internal and external customers. This mandate is met via the introduction and ongoing refinement of infrastructure security products, solutions, and services, the creation of standards and specifications, and development of ongoing operational & delivery processes. The team collaborates closely with other business and technology teams on strategic initiatives, including our risk management partners to align technology solutions with business, governance, and regulatory requirements.

The Senior Manager of Infrastructure Security IT Build will be responsible to manage a team of Infrastructure Security resources in the provisioning of Infrastructure Security services and products, including network security, load balancing & DNS, and IAM solutions for internal programs, applications, and systems. This team currently services over 3000 service delivery intake requests monthly.

The successful candidate must have demonstrated the ability to manage a technology service delivery team, providing leadership and technical guidance, settings targets and objectives, and delivering process enhancements through automation.

Roles and Responsibilities

Responsible for management of the overall team providing both leadership and technical guidance; set targets and objectives for the team, and deliver results

Deliver solutions on Infrastructure Security platforms for a range of internal teams to support them in meeting business objectives / goals

Measure and monitor the level of service, analyze trends, agree on service target levels, and determine appropriate actions

Continuously improve timeliness of delivery without sacrificing quality of services offered

Ensure operational, reputational, and proprietary risks are minimized and focus on process improvement, especially via automation

Ensure compliance with well-defined enterprise technology delivery practices and standards and project management disciplines

Manage appropriate recovery of costs to ensure effective cost management within own area

Support the development of the strategic direction of Infrastructure Security Products and Services

Work with internal teams to deliver comprehensive IT solutions that meet client objectives for new and existing systems / applications

Continuously enhance knowledge/expertise in own area and keep current with industry and/or business trends

Negotiate and document project deliverables, timelines, project charters / costing, roles, responsibilities and critical milestones

In partnership with other team members, ensure a close relationship is maintained with other internal technology teams, in order to keep informed of their business needs and direction

Provide deployment support and troubleshooting to LOB Technology teams and ITS, as required

Grow team expertise to align with enterprise demand and the Bank's business / technology direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered

Foster an environment / culture that encourages productivity, innovation, process improvement, teamwork and a high level of professionalism

Co-ordinate necessary resources to ensure completion by deadlines

Provide coaching, development, succession, recruitment, resource management and overall team leadership for team members and provide regular input into team members’ assessment of performance and development plans

Prioritize and manage own workload in order to deliver quality results and meet timelines

Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team

Establish effective relationships across multiple business and technology partners, program and project managers

Job Requirements

10 years of experience in Infrastructure or Security technology domains in a delivery or operational capacity

5 years of experience leading or managing technology teams

Experience with Network, IAM & Cloud technologies

Experience with CICD framework and common DevOps tools and technologies used for orchestration, automated configuration, containers and container orchestration.

Certified Professionals with relevant Cloud Certifications in Azure, AWS, and GCP are preferred

Certified Professionals with relevant Network Certifications, such as CCNA, CCNP, PCNSA, PCNSE are preferred

CISSP, CISM, or other security industry certifications are preferred

Undergraduate degree in computer science, information technology, engineering, or a related field is preferred

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more (http://www.td.com/ca/en/about-td/who-we-are/benefits-of-working-at-td)

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement:

N/A.

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.