Description

As Principal Product Manager - Technical, you will strategize and execute on the vision to build an engaging experience where delivery partners can find and get the work that fits their lifestyles and earning goals. Although the independent contractor economy has inherent uncertainty, you will be challenged to innovate to improve drivers’ scheduling and earning experience with Flex. You will create the product strategy and roadmap to improve driver engagement, striking the balance between multiple conflicting business constraints. This role is inherently cross-functional. As the product leader, you will work closely with engineering, scientists, designers, UX researchers, marketing, business operations, finance, legal, and PR. Your products have global impact, so you need to design features that can scale worldwide, and customizing features to accommodate local markets. A successful candidate will be highly analytical, resourceful, driver-obsessed, and team oriented. The leader will have a proven record in taking on end-to-end ownership, diving deep, and successfully delivering results in a fast-paced and dynamic business environment. Experience in user engagement and app development will fuel your impact. Come join the team and help us make history!

In addition to Toronto, we are also open to hiring candidates to work out of one of the following locations:

Austin, TX, USA

Bellevue, WA, USA

Key job responsibilities

• Distill the vision and strategy for the team, generate enthusiasm across cross-functional partners and leadership

• Drive innovation, research, design, and planning of entirely new products and features. Challenge your cross-functional team to think boldly and channel that energy into concrete action

• Collaborate cross-functionally to establish annual KPI goals and success metrics

• Collect data and research insights to inform product direction

• Clearly communicate plans, metrics, and insights to diverse stakeholders, including leadership, business partners, other product teams

• Generate and validate product ideas through continuous experimentation

• Lead prioritization and trade off discussions with rich data and technical understanding

• Continuously iterate on new features and enhancements that drive success metrics

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage

2. Maternity and Parental Leave Options

3. Paid Time Off (PTO)

4. RRSP

About the team

We are building a world-class last mile delivery with Amazon Flex as a cornerstone of this strategy. Amazon Flex works directly with independent contractors, to make deliveries to our customers. With Amazon Flex, delivery partners are their own boss, build their own schedule, and choose from different types of delivery opportunities (e.g. Amazon Fresh, Whole Foods Market, and Amazon Logistics). Amazon Flex is powered by a mobile app that works in sync with our advanced systems and processes, allowing delivery partners to secure delivery offers, track their delivery progress, and more.Our team

We own the end-to-end software product that shape the experience of how delivery partners get work from Amazon Flex at what prices, including web services, optimization systems, and a mobile app. Delivery partners are our primary customers. As the gateway to get work from Flex, we own their immediate incentive to engage with Flex, and have a responsibility to make Flex their favorite delivery app. We believe that we can provide a reliable and efficient driver supply for our customers by building an engaged and responsive driver pool. Our team consists of multiple exciting problem spaces – from offers experience to pricing – with a global scope, together with a dedicated tech team.

Basic Qualifications

• Bachelor's degree

• 10+ years of end to end product delivery experience

• Experience with feature delivery and tradeoffs of a product

• Experience contributing to engineering discussions around technology decisions and strategy related to a product

• Experience working with and influencing senior level stakeholders

• Experience owning/driving roadmap strategy and definition

Preferred Qualifications

• Experience working directly with Engineers on product enhancements

• Experience owning data-centric products

• Experience as a strong leader who can prioritize well, communicate clearly and effectively influence across cross-functional teams

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.