Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$91,200 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Our End User Computing (EUC) Governance program has been going thru major revolution to revamp the framework and controls around technology risks associated with the use of EUC assets across the bank. Reporting to Senior Manager, this role will lead the day-to-day governance activities to support stakeholders on Technology Asset Management throughout the EUC asset life cycle.

Key responsibilities include:

• Contribute to the ongoing enhancement of EUC management strategy and framework.

• Oversee the update/develop EUC training curriculum & SharePoint Hub for business & technology stakeholders.

• Act as product owner for systems/tools owned by EUC governance team (e.g EUC Inventory Book of record system), create product roadmap, identify, and prioritize enhancement requirements. Oversee and support on-going product implementation.

• Organize annual inventory attestations and other data quality champaigns to ensue participation and successfully completion.

• Provide guidance to the team to perform inventory analysis, development of on-going reporting, monitoring key trends and defining metrics to regularly measure Overall EUC portfolio risk.

• Ensure team provide consultation to partners and/or stakeholders for topics related to EUC Framework & Standard as well as other EUC Asset Management activities.

• Liaison with other line of defences to support implementation of the EUC Framework & Standards in each segment.

• Where required, provide support and consulting in preparation for Audits and in composing management responses and appropriate remediation activities.

• Ensure team adherence to internal policies / procedures, technology control standards, and applicable regulatory guidelines.

• Proactively review internal processes and activities and identify opportunities to improvement operational effectiveness & efficiencies.

• Produce team operational tracking metrics and performance reports.

• Influence behavior to reduce risk and foster a strong technology risk management culture throughout the enterprise.

• Support team in staying knowledgeable on emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank.

• Manage team directly and indirectly with targets and objectives, and co-ordinate necessary resources to ensure completion by deadlines.

• Grow team expertise to align with enterprise demand and the Bank's direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered.

• Provide coaching, development, succession, recruitment, resource management and overall team leadership for team members and provide regular input into team members’ assessment of performance and development plans.

Experience & Education

• The successful candidate must be adaptive to fast-paced environment with ability to self-learn, working with constant changes and ambiguity.

• The individual will require analytic skillset working with large set of inventory data and pick up different applications (e.g. ServiceNow, Archer, JIRA, SharePoint) to manage day to day operations.

• Knowledge with IT system management best practices and software development will be required to fulfill the product owner responsibilities.

• Ability to communicate technical details to business stakeholders effectively is critical to the role.

• Previous experience working with Technology Standard and Governance program and/or hands-on experience with ServiceNow application or other EUC management tools would be nice to have.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more (http://www.td.com/ca/en/about-td/who-we-are/benefits-of-working-at-td)

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.