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Scotiabank Group Manager, Product Design in Toronto, Ontario

Group Manager, Product Design

Requisition ID: 202267

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Our mandate is to design Scotiabank.com, our client-facing digital storefront site that enable prospects, clients, and shareholders to find content on our brand, products and services. We’re looking for a seasoned designer and leader to join the team and bring their experience to guide the design team and experience strategy for our exciting upcoming initiatives. Work with us to define the future of Commerce at Scotia Digital and build experiences that will touch millions of customers every day.

Is this role right for you?

  • You will be a player and a coach, with the responsibility of supporting the career development of a group between 3 and 6 Product Designers at different levels of experience across multiple products and journeys.

  • You will manage the resourcing and capacity of your team. being responsible for advocating in favour of individual team members careers, as well as developing a cohesive team with a breadth of skills and experiences

  • You will partner and collaborate with key players across Scotia Digital including product management, engineering, analytics, as well as within the Design Community of Practice (Marketing, Research, Accessibility, Content, Service Design) to ensure that the group is aligned and engaged to deliver results supporting our business goals

  • You will collaborate with the Design Director and guide teams in understanding long term roadmap and key wins to help guide prioritization through performance reviews, 1-on-1 meetings, and performance and development discussions.

  • You will produce compelling visual deliverables to illustrate desired customer experiences and provide detailed specifications for software developers, as well as ensure that your team always maintain quality standards.

  • You will champion the execution of the Bank’s leadership strategy and view development of self and others as a business priority.

  • You will champion and communicate design best practices and guidelines to stakeholders throughout the organization, always advocating for design thinking and the implementation of our design system.

  • You will be an enabler within our design community by encouraging teams to exchange feedback, ideas, and best practices with frequency

Do you have the skills that will enable you to succeed in this role?

  • 6+ years of professional experience designing responsive web and/or native mobile software applications, at least 2 of them coaching high-performance design teams in fast-paced organizations.

  • A natural storyteller with the ability to craft and communicate compelling stories that add clarity and inspire passion in our mission. A strong facilitator, with a robust tool kit of techniques to communicate and collect ideas.

  • Be accountable for people management and day-to-day Design operations and decisions in regard to information architecture, functionality, UX, usability, visual design content development and research needs.

  • Ability to communicate concepts, ideas and strategies using rapid visual design techniques.

  • Ability to work within the constraints of a Design System with flexibility, and a desire to push existing standards to the next level by contributing back to our Design System library.

  • A demonstrable history of applying design thinking tenets and user centered design principles to design problems.

  • A leader who leverages diversity across disciplines/locations/levels to fuel creativity and innovation in product design.

  • A leader with innate motivation to drive individual performance through feedback and modelling (recognizing strong performers and coaching under performers).

  • A leader with the commitment to get things done and willingness to immerse at the tactical level when required.

What's in it for you?

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.

  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 

  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.

  • Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, pleaseclick here (https://www.scotiabank.com/careers/en/careers/technical-support-for-applicants.html) . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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