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TD Bank GenAI Platform Architect in Toronto, Ontario

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

JOB DESCRIPTION SUMMARY

The GenAI Platform Architect will be responsible for designing, developing, and implementing advanced artificial intelligence (AI) platforms to support the integration and deployment of generative AI technologies across various business domains. This role requires a deep understanding of AI/ML models, cloud infrastructure, data management, and scalable system architectures. The ideal candidate will work closely with cross-functional teams, including data scientists, engineers, and business stakeholders, to deliver innovative AI solutions that drive strategic business outcomes

CUSTOMER

  • Apply a multi-disciplined expertise with database, application, client tiers, layering of software, build, test and deploy strategies in order to create the overall design of software (including applications, infrastructure, middleware) and guide how the sub-components are developed by different teams

  • Elevate focus on applications and data as differentiators for the customer experience, anchored in sound foundational elements of Infrastructure and Platforms

  • Advise on suitability of technology stacks to define principles / key constraints for solution components; rallies the team around these principles to determine security / scalability approach, and impact assessments for future design

  • Drive continual upgrading and grounds the team in assessing practical program concerns to innovate on both server-side and user-side features as technologies / platforms expand to reduce technology debt and build resilient solutions

  • Lead code reviews to create and test prototypes to assess viability of approaches. Uses configuration management and integration / build automation tools to lead and deploy code, gather proof points for developers to build on, navigate around complexities based on a clear understanding of the vision across the technology stacks and provide critical suggestions for fixes and improvements on the integration

  • Monitor and report on progress and collaborates broadly with other practitioners, including designers, engineers, and other applicable business stakeholders to ensure the necessary features for the products and applications are developed within assigned portfolio

  • Design tests that will be implemented to keep the software functional; supports issue analysis and fix activities during test phases, as well as production issue resolution

  • Collaborates with Practices, actively driving capability creation; mentoring and training junior colleagues to be adaptive, staying on top of expanding technologies and engineering trends and creating highly visual and functional solutions

SHAREHOLDER

  • Set service-level objectives (SLO) and exercise key decision rights of the FSA role

  • Focus on reliability, scalability, and the development of the architectural infrastructure; including highly complex and scalable systems​

  • Develops observability standards to ensure that production systems operate under known conditions and transparently provides these measurements to anticipate when errors or failures can arise.

  • Lead interaction with governance and control groups, (e.g. regulatory / operational risk, compliance and audit) to provide subject matter expertise and consult on risk issues related to architectural technology and tools

  • Lead or contribute to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provide guidance for significant and complex situations

  • Monitor and report on the status of the products / projects and applications within assigned product, ensuring projects are compliant with technology domain architecture, and designs / operates processes to provide ongoing review of in-progress activity against technology architecture and development standards

  • Foresee architectural issues / gaps and identifies emerging industry trends to recommend value-added architectural improvements that will alleviate technology debt and build resilient solutions

  • Maps processes and sub-processes that bridge the gap between business problems and technology solutions

  • Keep track of changes made to code through control systems

  • Collaborates within practices, platforms or journeys comprised of diverse and complementary skills; inspiring the team to embrace changes and continually advance collective knowledge of technical tools / trends

  • Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk activities as necessary

  • Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts

  • Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

EMPLOYEE / TEAM

  • Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest

  • Provide thought leadership and/ or industry knowledge for quality engineering best practices and participate in knowledge transfer within the team and business unit

  • Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques

  • Participate in personal performance management and development activities, including cross training within own team

  • Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities

  • Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices; may take on the role of Chapter Lead as applicable

  • Work collaboratively with the team and leadership to proactively identify and resolve issues related to product quality

  • Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.

  • Contribute to a fair, positive and equitable environment that supports a diverse workforce

  • Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH

  • Seasoned individual contributor role with expert knowledge of specific enterprise and/or functional domain(s) and a demonstrated track record working with a broad range of architecture frameworks, technology, tools, processes and procedures

  • Exceptional collaboration, communication and client-facing skills

  • Big-picture thinker, with ability to anticipate architectural gaps and identify emerging trends through both advanced business acumen and highly specialized technical knowledge of TD and its applications, programming languages, industry best practices, Bank standards, infrastructure and architectural design / solutions

  • Architect assigned to work autonomously on high profile, complex and/or high-risk technology projects with significant impact to the organization

  • Reports to an Architecture Practice Lead / Practice Area Lead

JOB REQUIREMNT

  • Design scalable and robust AI platforms to support the development, training, and deployment of generative AI models.

  • Develop and implement architecture blueprints and roadmaps for AI/ML solutions.

  • Ensure the integration of AI platforms with existing IT infrastructure and systems.

  • Collaborate with data scientists to understand model requirements and provide architecture support for model development and deployment.

  • Implement best practices for model versioning, monitoring, and governance.

  • Optimize AI models for performance, scalability, and efficiency.

  • Design and implement cloud-based solutions for AI/ML workflows, leveraging platforms such as AWS, Azure, or Google Cloud.

  • Ensure data integrity, security, and compliance in AI/ML solutions.

  • Manage data pipelines, storage solutions, and data processing frameworks to support AI model development.

  • Work closely with business stakeholders to understand AI use cases and translate them into technical requirements.

  • Collaborate with engineering teams to ensure seamless integration of AI solutions into production environments.

  • Provide technical leadership and mentorship to junior architects and engineers.

  • Stay abreast of the latest advancements in AI/ML technologies and industry trends.

  • Identify opportunities for innovation and improvement in AI platform architecture and processes.

  • Contribute to the development of AI strategy and vision for the organization.

EXPERIENCE & EDUCATION

  • Bachelor's or Master’s degree in Computer Science, Engineering, or a related field.

  • Extensive experience in designing and implementing AI/ML platforms and architectures.

  • Proficiency in cloud computing platforms such as AWS, Azure, or Google Cloud.

  • Strong understanding of AI/ML model development, deployment, and lifecycle management.

  • Experience with data management, including data pipelines, storage solutions, and processing frameworks.

  • Excellent problem-solving skills and ability to work in a fast-paced, dynamic environment.

  • Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.

NICE TO HAVE

  • Experience with generative AI models and frameworks such as GPT, GANs, or other deep learning models.

  • Knowledge of big data technologies and tools such as Hadoop, Spark, or Kafka.

  • Familiarity with containerization and orchestration tools such as Docker and Kubernetes.

  • Experience with AI/ML tools and libraries such as TensorFlow, PyTorch, or scikit-learn.

  • Strong understanding of DevOps practices and CI/CD pipelines.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more (http://www.td.com/ca/en/about-td/who-we-are/benefits-of-working-at-td)

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement:

N/A.

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

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