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Ricoh Americas Corporation CRM Specialist in Toronto, Ontario

MS Administrative Asst

The MS Administrative Assistant is responsible for providing exceptional support and service related to clerical and administrative duties through all mediums including correspondence, meetings, company activities, manuals and newsletters etc.

Responsibilities:

  • Update and enrich client/prospect company records using data from Inside-View and other sources

  • Update and enrich strategic contact records (key clients, high value, C-Suite, Counsel)

  • Complete ad-hoc data clean-up projects as directed by the Senior Manager CRM, practice & BD

  • Match CMS data (client account records) with CRM account records and enrich with applicable legal company name, industry classifications and other relevant company data

  • Manage tasks associated with CRM database

  • Merge companies, perform data clean-up, update contact information to ensure accuracy

  • Map Records

  • Remove duplications

  • Match company information and update from Inside View

  • Conduct web searches to find most up to date information via Google, Marketwire, Linkedin

  • Take and act on instructions

  • Carry out general administrative duties

  • Perform other reasonable ad hoc duties as requested by the business

Qualifications :

�· Post Secondary Education or equivalent

�· Minimum of 2 years related experience

Skills:

�· Excellent interpersonal skills

�· Strong self-motivation to drive results

�· Excellent communication skills both verbal and written

�· Intermediate knowledge of Microsoft Office applications

�· Prioritize and time management skills

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

  • Select the medical, dental, life, and disability insurance coverage that fits your needs.

  • Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.

  • Augment your education with team member tuition assistance programs.

  • Enjoy paid vacation time and paid holidays annually.

  • Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.

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