Job Information
Scotiabank Business Analysis Specialist in Toronto, Ontario
Business Analysis Specialist
Requisition ID: 204593
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
The Team
The Business Analysis Specialist contributes to the overall success of the Customer Communications Composition team in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s strategies and objectives. Ensures all activities conducted are incompliance with governing regulations, internal policies and procedures.
Is this role right for you?
Work with Customer Communications Composition stakeholders (business clients and internal Technology Teams) to gather requirements from business units and translate requirements to programmers and developers
Act as the bridge between multiple parties including: our business, control functions, technology partners and our engineering teams ((agile, scrum team, QA, product owner, developers), responsible for delivering exciting products for Canadian Banking Technology - Customer Communications Composition Team. The Business Analysis Specialist will be involved in both the project discovery and execution phases
Facilitate requirements gathering and design sessions with multiple stakeholders to extract requirements and turn them into use cases, user stories, sequence diagrams, etc. to meet development and stakeholder needs
Write user stories on JIRA and document artifacts through Confluence
Perform Data Mapping Analysis to migrate data and functions from current to target state systems
Perform user story mapping, create user journeys
Create, refine and maintain the product backlog and associated deliverables; release backlog with forecasted delivery timelines
Support project delivery by providing clarifications on scope and requirements as needed
Analyze and develop technical requirements based on solution documentation
Drive or participate in high-level E2E solutioning and estimations by working closely with business and software architects and client application teams
Translate complex problems and challenges into viable technical options and recommendations
Influence business and engineering decisions with solid understanding of the banking systems and technical expertise
Liaisons with external vendors, product users, operations staff, technical support groups and other development teams in all phases of development project activities and production support activities
Demonstrates an informed knowledge of business functions to resolve problems and capitalize on improvement opportunities
Assists to help execute end to end testing functions (creating test scripts, test cases and executing test cases/scripts), where required, to assist the project team
Supports one or more highly complex business processes
Works on multiple projects as a project team member
Working in an Agile/Scrum environment using Kanban methodology
Ensure integrity of the business and technical requirements in the end-to-end customer journey
Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge
Keep current on rapidly changing technological trends, self teach new technologies and maintain an understanding of the Division’s business and technology strategies
Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk
Champions a high performance environment and contributes to an inclusive work environment
Serve as the SME of assigned functional area, oversee all past and future changes and make suggestions on improvements as needed.
Maintain Customer Communications Composition documentations to ensure that information are up to date and easily accessible by both internal and external teams.
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
Support process improvement to increase efficiency of the team for project kick-off, project planning, project execution, and project reconciliation
Do you have the skills that will enable you to succeed in this role?
Undergraduate Degree in Computer Science or technical equivalent
10 + years’ Business Technical/System Analyst experience; creating BSA artifacts – user stories, sequence diagrams, data mapping, etc
3+ years' configuration/support experience with OpenText Exstream
3+ years’ experience with Data Modeling, Data Mapping and creating Data Dictionaries
3+ years’ Agile Scrum experience – demonstrated understanding of Agile concepts, agile estimations and ceremonies
5+ years combined experience JIRA, Confluence, MS Project, MS office suite or equivalent tools
Excellent written and verbal communication skills, with ability to explain complex information for both technical and non-technical audience and to influence decision making across stakeholders; ability to distil complex business requirements into agile user stories and work in close collaboration with Product Owner, Agile Team and other stakeholders
Strong attention to detail
Excellent problem-solving skills, with demonstrated ability to work with ambiguity, ask the right questions and make decisions under pressure.
Team player who enjoys collaborating with, learning from, and coaching others so we all become better
Having an agile mindset and being able to adapt to a dynamic environment with changing priorities
Excellent interpersonal, negotiation and client relation skills
Excellent organizational skills and the ability to manage multiple concurrent complex initiatives
Experience with test preparation and test execution
Experience producing Swimlane Diagrams and User Journeys
Experience leading a BSA team for an end-to end delivery, implementation, or digital transformation project
Financial software development organization experience
What's in it for you?
Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!
Work conditions: Hybrid
#LI-Hybrid
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, pleaseclick here (https://www.scotiabank.com/careers/en/careers/technical-support-for-applicants.html) . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.