Job Information
Dexterra Human Resources Systems Analyst in Toronto, Canada
Company Description
WHO ARE WE?
We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.
Job Description
WHAT’S THE JOB?
At Dexterra, we create exceptional customer experiences that make our clients shine. Powered by passionate people, we bring the right teams with the right skills together to turn problems into solutions and challenges into moments of ingenuity.
As a Human Resources Systems Analyst , reporting to the Manager, HR Client Services, you will have a keen analytical mindset to identify system and processes inefficiencies and propose effective solutions through effective communication and collaboration across diverse teams. This position offers the flexibility to work from home while contributing to our company’s HR initiatives.
As a member of the HR Service Centre, the HR Systems Analyst is responsible for configuring and maintaining the Human Resources Information System (HRIS), with a focus on union setup and benefit remittance management. This role requires a strong background in managing and configuring HR Information Systems, especially in environments with unionized employees. The HR System Analyst ensures the seamless integration of union requirements and benefit programs into the HRIS, accurate data management, and effective support for the workforce and operations.
Your work will include:
System Configuration & Maintenance
Configure and maintain configuration within ADP to meet ongoing business needs
Coordinate with our Labour Relations Directors, Account Directors and HRSC to manage system changes and updates in relation to union contracts
Understand contract requirements, including collective agreement implications to ensure accurate set up
Benefit Reconciliation:
Manage and administer payments of union employee benefits programs including health and wellness, retirement, and pension plans
Act as the point of contact for monthly union benefit remittances
Configure and maintain benefits module within the HRIS, including supporting documentation
Ensure compliance with relevant regulations, collective agreements, and company policies
Analyze discrepancies and resolve issues related to benefit calculations and payments.
Collaborate with payroll, operations, and finance to ensure accurate forecasting and benefit processing.
System Security and Support:
Provide technical support and troubleshooting to ADP users
Create and manage user access permissions
Develop and maintain user guides and training materials to assist users in system navigation and utilization
Collaborate with IT and HR Teams to implement system upgrades and improvements
Conduct regular security audits and assessments to ensure compliance
Document workflows, security specifications and other HRIS configurations.
Auditing and Data Integrity:
Perform regular audits of processes and data to ensure integrity and accuracy
Develop and implement audit plan and checklist to systematically review system operations and data handling
Generate and analyze reports related to union membership, payments and benefit enrollment
Provide insights and recommendations based on data analysis to improve HR processes and policies
Identify and rectify any discrepancies or errors uncovered during audits
WHAT’S IN IT FOR YOU?
Be #1 on day 1 by joining an industry leader
Very competitive compensation package
Fully remote work
Advancement opportunities
Benefits and RRSP matching on day one!
Follow Dexterra Group on LinkedIn (https://www.linkedin.com/company/dexterra-group/mycompany/de) .
Qualifications
WHO ARE WE LOOKING FOR?
3-5 years’ experience as a System Analyst or similar role
Demonstrated proficiency with analysis, design and development
A bachelor’s degree in Human Resources, Business Administration, or related field
CHRP designation or working toward designation would be an asset
Experience in unionized environments and benefits management
Proficiency with HRIS platforms, specifically ADP Workforce Now
Experience with HRIS implementations and upgrades.
Advanced level expertise with Excel and data analysis tools
Additional Information
Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.
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