Job ID Number

R3643

Employment Type

Full time

Worksite Flexibility

Remote

Job Summary

As the Business Systems Analyst (RevOps), you will support the Salesforce system, particularly in Marketing and Sales processes, and ideally possess hands-on experience with Revenue Operations.

Job Description

We are seeking a Business Systems Analyst (RevOps) with a strong background in Salesforce to join our dynamic team. Your expertise in RevOps and Deal Desk functions will be instrumental in streamlining operations and optimizing revenue generation.. This role will be full-time, remote, and is a contract to hire.

What You'll Do

• Manage and maintain Salesforce configurations, including custom objects, fields, workflows, and reports

• Develop and implement Salesforce solutions to support business requirements and enhance sales productivity

• Provide ongoing support and troubleshooting for Salesforce-related issues

• Analyze existing RevOps processes and identify opportunities for improvement

• Design and implement process enhancements to streamline workflows and increase efficiency

• Collaborate with cross-functional teams to ensure alignment and effective execution of RevOps initiatives

• Oversee the Deal Desk function, including contract review, pricing analysis, and deal approval processes

• Develop and maintain standardized deal management procedures to ensure compliance and accuracy

• Provide support to sales teams on deal-related inquiries and issues

• Utilize Salesforce and other reporting tools to gather and analyze sales data

• Develop and maintain key performance indicators (KPIs) to track sales performance and identify trends

• Provide actionable insights to support strategic decision-making

• Lead and manage Salesforce implementation projects, including requirements gathering, design, testing, and deployment

• Coordinate with stakeholders to ensure successful project execution and delivery

What You'll Need

Required:

• Bachelor's degree in Business Administration, Computer Science, or a related field

• 5+ years of experience as a Business Systems Analyst or similar role

• Proven expertise in Salesforce administration and configuration

• Strong understanding of RevOps and Deal Desk functions

• Experience with data analysis and reporting tools

• Excellent problem-solving, analytical, and communication skills

• Ability to work independently and as part of a team

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable Accommodation Statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

Equal Employment Opportunity Policy Statement

It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.