Description

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

We are looking to hire a talented and committed Program Manager to join the Workforce Staffing (WFS) Team. As Program Manager, you will help create the infrastructure to support the growing hourly staffing needs of Amazon's Japan's Operations. Every day, you will work with leadership to drive standardization across the network, rolling up your sleeves to do whatever is necessary. You will experience a wide range of problem solving situations, from strategic to real-time.

The successful candidate will have superb business judgment, with strong attention to detail and exceptional organizational skills. They will have experience of working in highly ambiguous environments and a track record of successful relationship management. They will have the ability to build solutions that can flex with the business needs and ultimately scale.

The successful candidate will work in lock-step with Japan WFS Operations and stakeholders and will:

· Lead multiple simultaneous projects at to optimize hiring lead times, costs and service levels

· Work within various time constraints to meet critical business needs, while measuring and identifying activities performed and ensuring service requirements

· Identify, assess, track and mitigate issues and risks at multiple levels

· Manage the prioritization and trade-offs between different business groups, maximizing efficiency gains without compromising on quality

· Obtain buy-in from senior business leaders and stakeholders on process standardization

· Work creatively around the associated complexities in a highly inter-dependent team and the ability to embrace new technologies

· Drive execution of work in a non-hierarchical, matrix environment

· Prepare, analyze and present data on key impact areas

· Track WFS team progress against local projects and lessons learned

· Process Enhancement: Collaborate with cross-functional teams to implement process improvements based on audit results, ensuring that Amazon’s hiring processes are streamlined, efficient, and compliant.

· Write clear and concise communication; this includes monthly and quarterly business reviews

Basic Qualifications

• Bachelor's degree, or 6+ years of Amazon (blue badge/FTE) experience

• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

• 6+ years of leading large complex programs experience

Preferred Qualifications

• Knowledge of compensation/total rewards, talent management, performance management, compliance, and organization design and development

• Experience managing cross-functional projects and initiatives