Description

The Amazon Japan Consumer Innovation team is seeking a customer-centric, and strategic Senior Program Manager with a proven track record of working cross-functionally to drive innovation and program excellence in pricing and promotions on behalf of our customers. In this role, you will be part of a fun and entrepreneurial team and will lead defining the strategy, collaborating with local and global partner teams to manage key performance metrics of the business. To be successful, the Program Manager needs to demonstrate a unique combination of strategic, analytical, and operational acumen. This position requires a highly analytical individual with strong cross-functional leadership and excellent project management skills.

Key job responsibilities

Your key responsibilities include:

• Develop strategic frameworks to improve Amazon’s pricing & promotions strategy with a strong customer focus.

• Coordinate across teams to drive changes and program high-quality deliverables

• Plan and conduct regular voice of customer and market research

• Manage key performance metrics for the programs and work across teams to continuously drive improvement of the metrics

• Develop scalable mechanisms to enable expansion of the business solutions leveraging teams across Amazon

• Continuously innovate on behalf of our customers

About the team

Japan Consumer Innovationの社員インタビューはこちら

Employee Interview for Japan Consumer Innovation

Basic Qualifications

• 5+ years of program or project management experience

• Experience using data and metrics to determine and drive improvements

• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

• Experience running detailed qualitative and quantitative customer studies

Preferred Qualifications

• 5+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience

• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

• Advanced Knowledge of SQL and ability to build data models

• Fluency in Japanese