Job Information
Amazon Sr Product Marketing Manager, Prime Member Growth in Tokyo, Japan
Description
In Prime team, our vision is to make Amazon Prime the most beloved membership program in Japan. We are seeking a customer-obsessed, innovative, and results-oriented Senor Product Marketing Manager to lead Prime Content Experimentation programs. This leader will focus on improving our onsite customer experience through (a) think strategically about customer pain points and customer journeys, and optimize our onsite content through A/B testing, (b) create compelling, relevant and engaging contents for Prime programs to more effectively acquire or retain Prime members, (c) eliminate CX defects or gaps in our onsite journeys that causes confusion or erodes customer trust. You will leverage customer research data and insights to support your experimentation roadmap, and execute tests supported by Amazon’s global experimentation tools through agile cycles. The insights and learnings from content experiments are direct inputs to shape Prime’s strategic tech and product focus. The successful candidate will be comfortable with ambiguity, have strong attention to detail, and be able to thrive in a fast-paced and entrepreneurial environment.
Key job responsibilities
Design content experimentation to drive incremental Prime metric improvement
Design innovations to build JP specific winning content and influence worldwide stakeholders
Collaborate with diverse partner teams including direct support of Prime’s product launches and scaling successful experiments
Think strategically about customer pain points, customer journey, and Prime value proposition to see how all the elements best fit together, and create JP specific customer journey & pain points roadmap
Lead cross team Walk the Store mechanisms to continuously identify CX improvement opportunities
Create appealing customer facing onsite communications and content for Japanese customers
About the team
Visit Business Introduction and Employee Interviews (https://www.amazon.co.jp/b?ie=UTF8&node=5121596051)
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5121596051
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We are open to hiring candidates to work out of one of the following locations:
Tokyo, 13, JPN
Basic Qualifications
Bachelor's degree
4+ years of professional non-internship marketing experience
Experience using data and metrics to drive improvements
Experience building, executing and scaling cross-functional marketing programs
Fluency in Japanese and English.
Be comfortable of reading HTML/CSS coding.
Preferred Qualifications
Experience using any of SQL or other analytical tools for conducting data analysis
Experience with customer segmentation, profiling, and targeting
Technical experience in a variety of design tools (such as figma, Javascript, WYSIWYG Editor) is a plus
Web design skill is a plus.
Please check the website below for measures to eliminate unwanted second-hand smoking in each facility:
https://www.amazon.jobs/en/landing_pages/passivesmoking
就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。
https://www.amazon.jobs/jp/landing_pages/passivesmoking
The salary information can be provided individually prior to the 1st interview
賃金に関する条件は、1次面接の前に個別にご案内することができます
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