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J&J Family of Companies SPO Business Operation Manager in Tokyo, Japan

SPO Business Operation Manager - 2407022346W

Description

【Position Summary】      

This person oversight and/or manage all the financial transactions in Sales Department, including CIW, Consumer Promotions, and SG&A, providing the visilibity of Plan and Actuals, while ensuring the compliance in these transactions.

   

  1. Grow sales every year along with our aspirational goal - grow more than 10% for key focus items

  2. Accrual and forecast accuracy of the CIW budget (mainly TP/CP)  

  3. Achieving other KPIs : Audit score, internal compliance issue, …  

           

【Role Duty & Responsibilities】    

Investment Operations Management:    

  • Monitors and manages day-to-day accrual and payment operations of Trade Promotions, Rebates, Incentives,

Consumer Promotions (partially) and SG&A while ensuring the compliance with SOX and policy requirements

  • Participates in TP budget planning process aligning with the department strategy  

  • Cooperates with Finance to ensure financial controls are in place for investment management operations

  • Educates Sales Representatives and Sales Managers to ensure their compliance with the investment management processes

  • Leads the continuous operational improvements through team members  

  • Provides various reports through team members to share the current status of sales investments

Customer Sales Support Team Management:    

  • Owns accountability of Customer Sales Support Teams Operations  

  • Setup Service menu along with proper SLA and measure the SLA periodically to ensure the SLA is kept.

  • Ensures to follow up with Outsourcing Team and improve the service level where the it is not up to SLA

  • Report to the department's Leadership Team/Managers the progress of service level to ensure to keep

Sales Related Master Data Management:    

  • Owns accountability of maintaining Sales Related Master data, such as Pricing, Customer Master, Material Master,

Store Master, Chain Master in various systems including SAP and local systems (e.g. EDI, HYP, JAS).

  • Ensures the SOP is kept up-to-date and operations are compliant with the SOP.  

  • Seeks the opportunities to improve operational officiencies without compromising compliance requirements.

Human Management      

  • Coach and develop his team members via OJT and longterm development plan.      

  • Attract talents to his/her team and the company.    

  • Role model the leadership culture and lead the cross functions team collaboration.  

  • Support and compensate this team members capabilities to deliver the plans.  

Qualifications

【Related Experience】      

  1. 5 Years as Finance Accounting or RGM or Business Management Experiences in KENVUE or other FMCG company

  2. Experienced to challenge new things and meet or exceed high expectation even after failure

  3. Cross function Project Management is mandatory.    

           

【Leadership behavior, Knowledge, Skill】    

Outside in Focus : Be insight-driven to uncover unmet needs   Related Skill/Knowledge

Owner Mindset:Show ownership and engage people with constructive conversations Analytic

Agility and Accountability   Project Management

Dearing Spirit : Challenge the status-quo, lead and adapt to change Strategy Planing

      Financial acumen

 

Expertise/Skill      

Deep knowledge of Accounting, P&L, systems.    

English Communication Skill : Minimum TOEIC Score 800 (Need to understand English conversation)

CDx link --- Strategic Thinking, Logical Communication  

PC Skill --- Excel, Word, Powerpoint, Tableau (Internal Data Source) and i-Canvus (Intage Market Data)

Primary Location Asia Pacific-Japan-Tokyo-To-Chiyoda

Job Function Sales Administration

Req ID: 2407022346W

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