(The duties and responsibilities used to describe the scope of the position are not necessarily limited to those outlined)

• As assigned, serve as point of client contact for response to requests for assistance and manage or redirect as necessary.

• Utilize qualified resources, systems and financial tools to Plan, Staff, Implement, Control and Evaluate each assigned project.

• Interface with internal Emergo offices nationally and worldwide, and with other departments with regards to project intake, time tracking, invoicing, delivery and follow up.

• Assist as liaison for Emergo consultants and critical suppliers, coordination of schedules, project calendar and availability tracking, assist with booking resources and timesheet management as assigned.

• Maintenance of secure and accurate client documentation.

• Assist with maintenance of project-related procedures and communication of same to employees and contractors to ensure consistent practices.

• Administrative project management assistance for international offices.

• Serve as secondary support to help answer incoming calls from clients, prospects, vendors, salespeople and Emergo consultants in a professional manner.

• Additional responsibilities may apply specific to the market(s) being supported, such as limited consulting, research, technical input into business development activities, etc.

• Bachelor's Degree (or equivalent based on evaluation of credentials, training and/or experience).

• Demonstrated ability to facilitate customer meetings, negotiate and influence outcomes.

• Ability to identify and manage priorities as demonstrated by the ability to establish, track and meet schedules for multiple projects while maintaining high quality and exceptional customer service.

• Ability to communicate effectively and concisely in both Japanese and English

A global leader in applied safety science, UL Solutions transforms safety, security, and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth.

The UL Certification Marks serve as a recognized symbol of trust in our customers’ products and reflect an unwavering commitment to advancing our safety mission.

We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future.

From the adoption of electrification to the enablement of 5G and new mobility, we collectively look toward new frontiers, working for a safer world.​ Our science is your advantage.

Mission: Working for a safer world

UL LLC has been and will continue to be an equal opportunity employer. To assure full implementation of this equal employment policy, we will take steps to assure that:

Persons are recruited, hired, assigned and promoted without regard to race, color, age, sex or gender, sexual orientation, gender identity, gender expression, transgender status, religion, creed, national origin, ethnicity, citizenship, ancestry, disability, genetic information, military or veteran status, pregnancy, marital or familial status, or any other protected category under applicable law.