Randstad Logistics representative in Toccoa, Georgia
salary:$13 - $15 per hour
date posted:Friday, November 9, 2018
job type:Temp to Perm
industry:Transportation and Warehousing
Do you enjoy communicating with people on the phone? Have a cheery disposition? We are looking for Logistical Support Reps to join the team at a local Logistics company. If you like the idea of dressing down for work, you will enjoy the casual dress code.
If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you!
As a Logistics Rep, you will answer incoming calls, emails and messages from customers for researching solutions, processing orders, reviewing options, and troubleshooting issues. In addition, you will document information into a client system to track customer interactions and solutions. We are a metric driven team and expect our teams to reach daily activity and quality goals. Top performing individuals and teams are recognized every day for their accomplishments.
Working hours: 7:00 AM - 3:00 PM
- Respond to customer phone and email inquiries in a prompt, courteous and
- Review customer accounts and identifies options that meet their current
Answer customer questions and assists in problem resolution.
Accurately document all customer interactions in clear and thorough detail.
Good problem-solving and conflict resolution skills
Excellent listening and communication skills
Ability to diffuse emotional situations
High school diploma, GED, or equivalent
1 year or more of experience in customer service or call center
Basic software skills required
Ability to prioritize
Flexibility and reliability
Please apply ASAP, and feel free to follow up with an emailed resume to the email address below. Thank you, and we hope to hear from you soon!
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.