Technical Product Manager, Digital Experiences - 2406199570W

Description

experienced Product Manager to lead the design, development, and implementation of our patient-facing digital capabilities and experiences. In this role, you will have the opportunity to own and craft strategy and vision, roadmap, steer design and development, and partner to build personalized, omni-channel experiences to increase value and relevance for the patients and caregivers we serve.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.

We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.

At Johnson & Johnson, we all belong.

This position is located in Titusville, NJ or Horsham, PA and may require up to 10% travel within the New Jersey/Pennsylvania area and occasionally across North America.

J&J Flex

Our enterprise way of working for office-based employees provides for individuals to work up to 2 days virtual and at least 3 days at their primary work location per week.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

Do you have expertise as a product manager, building connected and value-centric experiences? Do you appreciate the design thinking aspect of crafting digital experiences, including the market discovery, problem definition, conceptualization, and then execution phases of a program? If yes, then this role may be for you!

Role:

The position role would include driving a technology strategy for digital patient capabilities within our Innovative Medicines North America & GCSO organization, partnering with business leaders, functional and enterprise teams, engineers, developers, vendors, external agencies and partners. As product manager, you will lead feature/functionality business case analysis, governance, financials, and customer experience strategy.

Responsibilities for the leading candidate would include building patient-related digital experiences including, but not limited to, those related to our Pulmonary Hypertension (PH) Patient Companion Portal, public front door websites, and other brand-related experiences as integrated to our patient services.

Key Responsibilities:

• Partnering across the Johnson & Johnson Innovative Medicine brands to identify customer needs, perform market research analysis, competitive landscape discovery, and MVP definition to help generate a rich product roadmap

• Collaborating with multi-functional business and technology partners to align needs and requirements; translating business opportunities to technology solutions with engineering, solution architecture and development teams

• Embodying core principles of product management in the ownership, definition and implementation the product backlog, product design and engineering, and product release schedules. Responsible to help set, communicate and keep team aligned on sprint goals.

• Responsible for end-to-end quality and delivery of platform implementation and product strategy

• Driving a test-and-learn environment throughout the team by reimagining scope and testing product ideas with prescriptive activities and outcomes, and incorporating overall business objectives, market and compliance needs and financial drivers.

• Enacting processes, governance, operational and communications structures to deliver with consistency, quality, compliance and speed.

• Identifying industry trends and work closely with internal and external partners to establish new technologies and capabilities in addressing evolving needs across digital channels.

• Continuously evaluate the performance of digital customer experiences, using analytics and user insights to identify areas for improvement.

Qualifications

Education:

Bachelor’s degree or equivalent experience in Business, Technology, Engineering, Computer Science, Computer Information Systems, or a similar field. Advanced degree or relevant study preferred.

Experience and Skills:

Required:

• 5 years of demonstrated ability in the role of product owner / manager including product vision, value proposition, MVP definition, usability testing, customer / market research, and defining go to market strategies.

• Adept at autonomously owning an entire product backlog including authoring of user stories with well-defined acceptance criteria, and comprehension of TDD/BDD (Test-Driven / Behavioral-Driven Development) methodologies

• Familiarity with usability testing, A/B testing, and other user research methods.

• Intimately familiar with Agile/Kanban ways of working and incorporating principles of Lean/HPT into the development and execution of the product development lifecycle

• Strong problem-solving, design thinking, communication and influencing skills, including ability to drive adoption of new thinking and approaches

• Project Management experience delivering medium to large scale digital projects from concept through delivery and supporting continued operations

• An ability to analyze and understand data and trends and deliver process improvement plans to address opportunity areas identified, and assess and report on performance and value delivery

• Track record of successful collaboration and relationship building with marketing teams, IT colleagues, agency partners and technology vendors

• Demonstrated success in team leadership, talent development, collaboration, and encouraging diversity and inclusion.

• Desire to continually advance personal and team knowledge of digital trends and advances in the industry.

Preferred:

• Experience in pharmaceutical or life sciences industry

• Digital experience platform (DXP) experience with rich and segmented portals and systems using Adobe, Sitecore or similar.

• Software engineering or systems design / architecture experience

The anticipated base pay range for this position is $99,000- $170,200.

#JNJTech

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis.

• Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.

• Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

• Employees are eligible for the following time off benefits:

• Vacation – up to 120 hours per calendar year

• Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year

• Holiday pay, including Floating Holidays – up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year

• Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits

The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.

Primary Location NA-US-New Jersey-Titusville

Other Locations NA-US-Pennsylvania-Horsham

Organization Johnson & Johnson Services Inc. (6090)

Job Function Technical Product Management

Req ID: 2406199570W