Job Description

The Food Service Manager at Northwest Correctional Complex is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu.

Job Responsibilities

Leadership

• Use Aramark's coaching model to engage and develop team members to their fullest potential

• Reward and recognize employees

• Ensure individual and team performance meets objectives and client expectations

• Plan and lead daily team briefings

• Ensure safety and sanitation standards in all operations

Client Relationship

• Identify client needs and communicate operational progress

Financial Performance

• Ensure the completion and maintenance of P&L statements

• Deliver client and company financial targets

• Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins

Productivity

• Bring value through efficient operations, appropriate cost controls, and profit management

• Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives

• Ensure entire team is trained and able to implement

• Supervise team regarding production, quality and control

Compliance

• Maintain a safe and healthy environment for clients, customers and employees

• Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour

Additional Responsibilities

• Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director

• Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Requires at least 1 year of experience

• Requires at least 1 year of experience in a management role

• Bachelor's degree or equivalent experience preferred

• Strong interpersonal skills

• Ability to maintain effective client and customer rapport for mutually beneficial business relationships

• Ability to demonstrate excellent customer service using Aramark's standard service model

• Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers

• Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.

• Must be able to stand for extended periods of time.

#FS-400

Education