Senior Network Administrator

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Senior Network Administrator

Salary

$94,590.55 - $123,677.60 Annually

Location

Tigard 97223, OR

Job Type

Full-time

Job Number

2024

Department

Finance & Information Services

Opening Date

04/18/2024

Closing Date

5/5/2024 11:59 PM Pacific

• Description

• Benefits

• Questions

Overview

OUR PURPOSE

At the City of Tigard, our talented, industrious, and innovative municipal government professionals have been providing essential services and recreational spaces to Tigard’s growing community for over 60 years. City of Tigard team members enjoy meaningful work, a diverse and inclusive culture of belonging, job specific flexibilities and opportunities for growth and advancement. Incorporated in 1961, Tigard is Oregon’s 12th largest city and is part of the Portland metropolitan area.

OUR VALUES

At Team Tigard, we are ambassadors of municipal services to the members of our community. We aspire to treat all people with dignity, respect, and care; to demonstrate the equitable and sustainable practices that are environmentally and fiscally sound, and to engage with each other as trusted colleagues to achieve excellence in all we do. We do the right things, and we get things done.

Examples of Duties

• Ensure IT systems and processes align with governance and compliance frameworks, including ITIL and CJIS, to maintain high standards of security and operational integrity.

• Provide expert technical support and troubleshooting for all IT systems, ensuring minimal downtime and efficient resolution of issues to support uninterrupted business operations.

• Participate actively in IT projects and initiatives, collaborating with cross-functional teams to implement innovative solutions and drive continuous improvement in network infrastructure.

• Stay abreast of the latest technologies and trends in the IT industry, leveraging this knowledge to inform strategic decision-making and maintain a competitive edge.

• A skilled Senior Network Administrator will have experience with many of the systems we support which include: Windows Server environments (2008-2022), Windows desktop operating systems (10+), experience with Linux (specifically Debian and CentOS distributions), experience with Microsoft Azure, Nutanix AOS/AHV, VMware vSphere/vCenter, and Citrix VDI/DaaS, Cisco/Meraki, Palo Alto PAN-OS, Juniper JunOS, and Ubiquiti UniFi

• Participate in on-call rotations (please see our flexible schedule options)

• Demonstrate strong leadership and delegation skills while fostering a culture of excellent customer service and embracing the unique culture of the city.

• Please review the Senior Network Administrato (https://www.governmentjobs.com/careers/cityoftigard/classspecs/999229?keywords=senior%20network%20admin&pagetype=classSpecifications) r classification for additional details.

Why YOU belong with Team Tigard!

YOU are Collaborative!

You share time and knowledge with others; adjust priorities as circumstances dictate; follow through on commitments, accept responsibility for actions, resolve interpersonal conflicts constructively.

YOU embrace Diversity!

You demonstrate an awareness and respect of cultural and individual values. You treat all people with dignity, courtesy, and respect.

YOU are a good Steward!

You demonstrate fiscal accountability aimed at sustainability. You actively contribute to the productivity of your organization; you demonstrate good stewardship of time and resources; you maintain high ethical standards.

YOU Care!

You anticipate the needs of internal and external customers; you deliver quality work products and services within expected timeframes. You consider and respond constructively to people in various situations.

YOU are Innovative!

You consider new approaches to situations; you are curious and solution oriented; you encourage ideas and improvements.

YOU foster Sustainability!

You actively encourage environmental benefits and the conservation of natural resources.

YOU work Safely:

You adhere to safety related laws, regulations, standards, and practices; you perform work in a safe manner; you encourage and support others to be safe while at work.

The City of Tigard is an Equal Opportunity Employer

Minimum Qualifications

Any combination of training and experience that would provide the required knowledge, skills and abilities is qualifying. A typical way to obtain the required qualifications would be:

• Equivalent to graduation from an accredited four-year college or university with major coursework in computer science, information technology, or a related field, AND

• Five (5) years of responsible network management, computer systems, systems analysis, or related experience. Supervisory experience is strongly preferred.

Supplemental Information

Union Representation: This position is not represented by a union.

Schedule: 40 hours per week. Work schedule 4 days/10 hour days. There is an opportunity for remote work up to 50% of the time. Participate in on-call rotations.

How to apply: Please apply online. We do not accept applications via email. Applications must be received by Human Resources by the closing time/date.

Compensation: The annual range for this exempt position is $94,590.55-$123,677.60. The starting pay assignment, based on an analysis of the successful candidate’s related experience and education in accordance with the city’s pay equity policy and the Oregon Equal Pay Act, would be no higher than $111,309.84 annually.

IMPORTANT (Please read): In lieu of resumes and cover letters, the City of Tigard evaluates each applicant's work history and responses to supplemental questions. Please complete the application and answer the supplemental questions thoroughly to ensure our subject matter experts can appropriately evaluate your experience.

ATTENTION VETERANS: To receive veteran's preference, please upload your DD214/Separation documentation.

Working Conditions

PHYSICAL DEMANDS

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and to visit various City and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 40 pounds.

ENVIRONMENTAL ELEMENTS

Employees work in an office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

In addition to being a great place to work (https://www.tigard-or.gov/your-government/departments/human-resources/jobs) , the City of Tigard offers competitive employee benefits for full-time and part-time employees working 20 or more hours per week:

Choice of health and dental plans

PERS only for Police Department

Generous retirement plan (non-PERS)

City-paid HRA-VEBA

Paid time off (PTO) program plus paid sick leave

10 paid holidays

Life and disability insurance

Universal transit pass through TriMet

This job classification is not represented by a union

Click here (https://www.tigard-or.gov/your-government/departments/human-resources/benefits) for more detailed benefits information.

01

Which of the following best describes your highest level of education?

• High School Diploma or Equivalent

• Associate's Degree

• Associate's Degree and additional coursework

• Bachelor's Degree

• Bachelor's Degree and additional coursework

• Master's Degree or higher

  02

  Which best describes your years of responsible network management, computer systems, systems analysis, or related experience?

• less than 3 years

• 3-4 years

• 4-5 years

• 5 or more years

  03

  How do you manage high volumes of help desk tickets while ensuring excellent customer service for internal users?

  04

  What do you believe are three key aspects to communication?

  Required Question

Agency

City of Tigard

Address

13125 SW Hall Blvd Tigard, Oregon, 97223

Website

http://www.tigard-or.gov

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