Parkhurst Dining at Heidelberg University is hiring a Supervisor.  

JOB SUMMARY

The shift supervisor works under the direction of the chef manager and is responsible for overseeing one or more areas of the dining service department which may include: food production, service, retail, catering, other another area. The supervisor is in charge of day-to-day operations running smoothly and ensuring that standards are maintained for food quality, service, sanitation, cash handling, and supervision of team members, including scheduling and discipline.

ESSENTIAL FUNCTIONS

· Supervises team members in their area of responsibility. Consults with members of management to make changes as needed to improve services.

· Follows established Parkhurst and client policies and procedures. Upholds standards.

· Communicates using Smile Plus skills and coaches team members on their use of the Smile Plus hospitality imperatives.

· May assist in purchasing foods and supplies.

· Maintains presence in service areas to assess customer satisfaction levels and resolve problems. Communicates findings to management.

· Ensures practices and procedures comply with federal, state, and local regulatory requirements.

· Follows the human resource policies and procedures, Treats team members with fairness and respect.

· Has input into hiring, performance appraisal and discipline of staff under management oversight.

· Orients and trains staff. May be required to present inservice training programs.

· Communicates to staff regularly, both formally and informally; holds team meetings to ensure staff awareness of department activities. Assists management in keeping team members aware of any changes in policies and procedures.

· Serves as a role model for team members by maintaining standards for appearance, dress, attendance, and professional behavior.

· Enforces safety standards with team members. Reports safety problems to management.

· Ensures sanitation standards are enforced. Monitors cleaning procedures.

· Maintains morale on their shift through a sense of urgency, professionalism, and team building; resolves team member conflicts.

· May assist in the planning and execution of catered events in conjunction with other team members.

· May open and close the department. Demonstrates responsibility for department security.

· Performs hands-on tasks as required by the operation.

· Maintains a plan for self-development and professional growth.

Qualifications:

§ Six or more years of professional experience with four or more years in a food service role.

§ Bachelor's or Associate's Degree in Culinary, Hospitality Management, Business, or related field preferred, or equivalent job-related experience.

§ Ability to perform basic math calculations.

§ Ability to organize workloads and meet time deadlines.

§ Supervisory and team management skills desirable.

Physical Demands and Working Conditions:

§ Lifting objects up to 40 lbs.

§ Bending, reaching and grasping.

§ Walking long distances.

§ Exposure to high noise, heat and humidity levels.

Job Hazards:

Burns, cuts, slips, falls, and back sprains.

BENEFITS

• FREE meal during your shift
• 20% discount on any food purchase at Eat'n Park, Hello Bistro, The Porch, and Parkhurst Dining.
• Paid time off
• Management career advancement opportunities
• Access to continuous development with Smile Universe

• Eligibility for 401k, vision, dental and medical plans

   

Eat'n Park Hospitality Group provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment