Job Description

As a member of the Oracle CX Service team, this highly rewarding role will enable you to use your leading-edge architectural, DevOps, and cloud application knowledge and skills, working with Oracle’s best developers and technology leads as a key contributor.

Oracle CX Service delivers best-in-class Enterprise Cloud customer experience (CX) solutions, giving world-class organizations the technology to deliver optimized B2C and B2B support across multiple platforms, including social and mobile, through cloud deployments.

You will have the opportunity to work independently to drive best practices with product managers and senior technology leaders; solving complex technical problems – a critical role in driving the continued success of Oracle CX.

Career Level - IC2

Responsibilities

To be successful in this role, you will ideally have:

• B.Tech/B.E/M.Tech/M.E in Computer Science or related engineering discipline from a reputed institute with consistently good academic record from Xth onwards

• 1-4 years of relevant work experience, including programming experience and strong DevOps experience

• Experience working as part of a team doing state-of-the-art object-oriented software development, including continuous integration, test-driven-development, and automated unit and integration testing

• Experience administering distributed queues such as Kafka or RabbitMQ

• Experience with cloud computing infrastructure such as Oracle Cloud Infrastructure, OpenStack, or AWS

• Knowledge of microservices architecture and container orchestration frameworks such as Docker and Kubernetes

• Experience with configuration management tools such as Terraform, Ansible, or Chef

• In depth knowledge of UNIX/Linux: command-line utilities; familiarity with system administration tools and concepts

• Experience identifying performance issues on Linux machines – CPU, memory, disk

• Linux networking expertise, such as investigating network traffic, port forwarding, tuning OS parameters

• Experience with centralized logging systems, metrics, and tooling frameworks such as ELK, Prometheus, and Grafana

• Experience with versioning tools such as git

• Experience with administering CI servers such as GitLab or Jenkins.

• Proactive, Strong Result orientation (propose solutions based on product capabilities) and Creativity.

• Good verbal and written communication skills (Advanced English)

• Ability to work independently and as part of a remote team

Work is non-routine and very complex, involving the application of advanced technical/business skills in the area of specialization.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer