Description

Busser - WinStar World Casino & Resort (Thackerville, OK)

LEGENDS

Founded in 2008, Legends is a premium experiences company with more than 1,500 full-time and 30,000 seasonal team members globally. Legends has six divisions operating worldwide - Global Planning, Global Sales, Hospitality, Global Partnerships, Global Merchandise, and Global Technology Solutions - offering clients and partners a 360-degree service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment.

WINSTAR WORLD CASINO

WinStar World Casino is the country’s largest casino, owned and operated by the Chickasaw Nation near the Oklahoma/Texas state line, in Thackerville, OK. Legends will be partnering with WinStar Casino to provide top-tier hospitality and customer service expertise to multiple food & beverage outlets onsite, ranging from full-service restaurant to grab-and-go operations, as well as overseeing food & beverage for the Casino’s seasonal pool program.

THE ROLEThe primary responsibility of a Busser is to reset tables in a speedy professional and effective manner as guests leave the restaurant. Bussers are also responsible for the grooming of the entire restaurant and its perimeters, as well as supporting servers and service staff with refills and clearing tables. Other duties will be expected as need arises.ESSENTIAL FUNCTIONS

• Responsible for the overall cleanliness of the restaurant and service areas.

• Clear tables after guests leave. Takes tableware to dish room and place silverware, dishes, glassware, etc. in appropriate areas for washing.

• Between settings promptly clean table tops, chairs and booths. Check floor and clean as required. Reset and arrange tabletop.

• Respond appropriately to guest requests. Communicate guest requests to server immediately.

• Communicate with server and hostess to assure efficient seating, table utilization and customer service.

• Assist server as needed with food delivery, especially with large parties and during peak periods.

• Attend mandatory meetings.

• Perform all assigned side work.

• Perform general cleaning tasks to adhere to health and safety standards.

• Complete other duties as assigned by supervisor.

QUALIFICATIONS

• Must have a high school diploma.

• Have some experience in the food and beverage industry.

• Must be able to succeed in a face paced environment.

• Must maintain personal hygiene and a well-groomed appearance standards.

• Ability to work independently or in a team setting during set up and execution of service.

• Willingness and drive to exceed the guest expectations.

• Ability to effectively listen and take direction from supervisor.

• Must have excellent knowledge of food and beverage preparations, service standards, guest relations and etiquette.

• Knowledge of the appropriate table settings and service ware.

• Ability to work under pressure while maintaining a smile.

• Ability to transport up to 50lbs on a continuous basis.

• Ability to be standing and walking for long periods of time.

• Ability to work long hours and flexible shifts including: mornings, nights, weekends and holidays.Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

Qualifications

Behaviors

Required

• Team Player: Works well as a member of a group

• Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

Required

• Self-Starter: Inspired to perform without outside help

• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals