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Highmark Health
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Austin, Texas
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Works independently of support from a senior customer service representative, frequently utilizing the ... , performing the full range of customer service duties and responsibilities, as assigned.
Strives to
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Highmark Health
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Austin, Texas
...
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1 year in Community Outreach or Customer Service
Preferred
Familiarity as a ... responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
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Highmark Health
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Austin, Texas
...
nursing and pharmacy services demonstrated.
Consultation with Patient Account Representative ... Performance Improvement program.
Participate in in-service programs for other health care professionals
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Highmark Health
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Austin, Texas
...
designated portfolio.
Identify and drives both cross-product and cross-customer value and shared ... responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
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Highmark Health
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Austin, Texas
...
architectural disciplines in customer reviews and planning, design and technical walkthroughs, and problem ... solutions while reducing utilization/costs. Diagnosis of complex and high severity service outages
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Highmark Health
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Austin, Texas
...
responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
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Highmark Health
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Austin, Texas
...
described here are representative of those that must be met by an employee to successfully perform the ... , cardholder data, or other confidential customer information that must be protected at all times. In
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Highmark Health
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Austin, Texas
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departments. This includes leveraging cutting-edge customer experience platforms, implementing robust data ... customer engagement, streamline marketing processes, and deliver measurable business outcomes. This role
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Highmark Health
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Austin, Texas
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. Enhance department influence by providing responsive service and understanding customer needs ... customer's needs and proactively craft message to address. Consider alternate points of view on issues
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Highmark Health
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Austin, Texas
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customer and clinician-centric lens and advocates for a combined customer and clinician view in all ... responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
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