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Highmark Health
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Austin, Texas
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Works independently of support from a senior customer service representative, frequently utilizing the ... , performing the full range of customer service duties and responsibilities, as assigned.
Strives to
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Highmark Health
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Austin, Texas
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, groups, providers and brokers in a customer service center. Troubleshoots and resolves customer ...
Preferred
None
EXPERIENCE
Required
6 months of Customer Service in
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Highmark Health
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Austin, Texas
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plays a critical role in digital product management and delivery for Highmark Health’s customer and/or ...
Ability to lead and influence others within a matrixed organization
Leads with a customer and
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Highmark Health
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Austin, Texas
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nursing and pharmacy services demonstrated.
Consultation with Patient Account Representative ... Performance Improvement program.
Participate in in-service programs for other health care professionals
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Highmark Health
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Austin, Texas
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. Enhance department influence by providing responsive service and understanding customer needs ... customer's needs and proactively craft message to address. Consider alternate points of view on issues
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Highmark Health
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Austin, Texas
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role representing the customer’s voice throughout the product development lifecycle. This role will ... ” behind the products, and own the digital product roadmap. Will bridge technology, business, and customer
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Highmark Health
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Austin, Texas
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departments. This includes leveraging cutting-edge customer experience platforms, implementing robust data ... customer engagement, streamline marketing processes, and deliver measurable business outcomes. This role
...
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Highmark Health
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Austin, Texas
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areas. Functions as the business owner for all customer implementation and maintenance for all group and ... technology support. Accountable for high quality customer satisfaction and outcomes across multiple health
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Highmark Health
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Austin, Texas
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enhance producer relationships while promoting HMIG products to meet customer needs and promote the value ... , employees may have access to covered information, cardholder data, or other confidential customer
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Highmark Health
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Austin, Texas
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responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
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Highmark Health
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Austin, Texas
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customer and clinician-centric lens and advocates for a combined customer and clinician view in all ... responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
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Highmark Health
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Austin, Texas
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corporate strategic objectives. Defines service levels and monitors adherence. Sets budgets and controls ... , accountability, customer focus and effective work relationships to realize business goals.
**ESSENTIAL
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