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GovCIO Careers 2 Jobs in Texas

  • Service Desk Administrator (Journeyman)

    GovCIO - Austin, Texas
    ... . Responds to user requests via phone and email. Escalates tier 2 and tier 3 issues to supervisor and/or ... (Standard Operating Procedures), Knowledge Base Articles (KBs), and Training manuals for Tier I support ...

  • Service Desk Analyst

    GovCIO - El Paso, Texas
    ... . Responsibilities Provide program support as a Service Desk Technician supporting ARPA-H. Deliver excellent ... support. Supporting Tier 1 on-site installation, implementation, maintenance, troubleshooting and repair ...