Description

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.

Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager.

In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You and your team are responsible for getting Amazon customers their orders in a timely manner. You will ensure associates are properly trained and that their needs are addressed so they can focus on their jobs.

Job requirements:

• You take ownership in your work and team and are available to work overtime during Amazon’s peak holiday season and as needed year-round.

• You are obsessed with customer experience and understand the importance of a 24/7 operations. You are flexible to work on any type of assigned shift (nights, weekends, etc.)

Key job responsibilities

• Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives

• Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals

• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates

• Proactively identify and lead process improvement initiatives and Lean tools

• Lead and develop a team of 100-300 hourly associates by embodying Amazon’s Leadership Principles

• Proactively identify and lead process improvement initiatives using Lean tools to delight customers

Basic Qualifications

• 2+ years of professional or military experience

• 1+ years of working with computers and Microsoft Office products and applications experience

• High school or equivalent

• Experience with Microsoft Office products and applications

• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach

• Work 40 hours/week, and overtime as required

• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

• Are 18 years of age or older

Preferred Qualifications

• Experience with end-to-end project management

• Degree in Engineering, Operations or related field is a plus.

• English and Spanish fluent proficiency.

• 1+ years management experience in a manufacturing, production or distribution environment

• Management of a minimum of 40 employees (including payroll, performance management, work-flow assignment)